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Punch Card
Posts: 90
Registered: ‎06-01-2011
Location: AU
Views: 1,288
Message 1 of 6

Connect to multiple bluetooth devices at the same time

Hi,

 

Is it possible for my Motorola G5S plus to connect to my smart watch (Samsung Gear S2) and my car's bluetooth, automatically and at the same time?

 

At the momemnt I have to manually select my car, when I get in the car and then when I get out of the car, I have to select my watch. If I don't have my watch on, the phone automatically connects to the car. My work Samsung phone stays connected to my car and my watch at all times when in the car.

 

What I've tried:

1. Safe mode. No difference

2. Factory reset. No difference

Kremlar
Fanfold Paper
Posts: 21
Registered: ‎03-29-2018
Location: US
Views: 1,234
Message 2 of 6

Re: Connect to multiple bluetooth devices at the same time

I have this issue as well.  I have a Moto G5 Plus and ever since getting a Samsung GearFit 2 Pro watch and installing the apps I have to manually connect my phone to my car Bluetooth every time.  Very annoying.  

 

I would appreciate any suggestions.

archilies
Punch Card
Posts: 90
Registered: ‎06-01-2011
Location: AU
Views: 1,196
Message 3 of 6

Re: Connect to multiple bluetooth devices at the same time

Is anyone from Motorola going to respond? 

archilies
Punch Card
Posts: 90
Registered: ‎06-01-2011
Location: AU
Views: 799
Message 4 of 6

Re: Connect to multiple bluetooth devices at the same time

Is anyone from Motorola going to respond to my question? You've had plenty of time.

Senior MotoAgent
Senior MotoAgent
Posts: 4,890
Registered: ‎12-04-2017
Location: IN
Views: 786
Message 5 of 6

Re: Connect to multiple bluetooth devices at the same time


@archilies wrote:

Is anyone from Motorola going to respond to my question? You've had plenty of time.


Hi archilies,

 

Thanks for reporting, apologies about the long delay—please be informed that if the device is connected to any 'One media device' ex: Gear Fit 2, then we have to manually connect/pair the other device. Hope this clarifies! 

 

Regards,

Swaraj

Moto Support

archilies
Punch Card
Posts: 90
Registered: ‎06-01-2011
Location: AU
Views: 745
Message 6 of 6

Re: Connect to multiple bluetooth devices at the same time

That's dissapointing. Can you put a request in to your developers to allow the phone to connect to multiple devices. Now I will have to consider purchasing a Samsung phone. Mainly because of this issue and the lack of updates from Motorola.

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