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10 Posts

11-30-2017

IN

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  • Posts: 10
  • Registered: ‎11-30-2017
  • Location: IN
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  • Message 1 of 4

Does not work first Sim slot

2017-11-30, 2:27 AM

Hi, I had recently upgraded the software after that mobile doesn't work first Sim slot.please guide

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3949 Posts

12-01-2016

PH

1423 Signins

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  • Posts: 3949
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  • Message 2 of 4

Re: Does not work first Sim slot

2017-11-30, 22:47 PM

Hi Kapiil,

 

That's unusual. What is the current software of your phone? Any error message? Have you tried other sim cards?

Try other sim cards and restart your device.

 

Would you please update your profile with the serial/IMEI/MEID number of your phone? Is it okay if we look at your apps? This will help us investigate. Make sure that your Motorola Privacy is enabled.>Update your profile here


Regards,
Daisy
Moto Support

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10 Posts

11-30-2017

IN

13 Signins

155 Page Views

  • Posts: 10
  • Registered: ‎11-30-2017
  • Location: IN
  • Views: 155
  • Message 3 of 4

Re: Does not work first Sim slot

2017-12-02, 6:25 AM

Hi Daisy,

I here by updated my profile.pls solve my issue.

I here by using in first slot is - Tata docomo

Second slot is- Vodafone.

Before I update software my phone working fine but after updation only I'm facing dual SIM problem

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3949 Posts

12-01-2016

PH

1423 Signins

85486 Page Views

  • Posts: 3949
  • Registered: ‎12-01-2016
  • Location: PH
  • Views: 85486
  • Message 4 of 4

Re: Does not work first Sim slot

2017-12-08, 17:28 PM

wrote:

Hi Daisy,

I here by updated my profile.pls solve my issue.

I here by using in first slot is - Tata docomo

Second slot is- Vodafone.

Before I update software my phone working fine but after updation only I'm facing dual SIM problem


Thanks for updating. Try a Clear Cache Partition first.

 


Regards,
Daisy
Moto Support

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