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JOHN430
Paper Tape
Posts: 1
Registered: ‎01-31-2018
Location: NL
Views: 1,323
Message 1 of 8

Does the Moto g5s plus support ethernet?

Hi everyone

 

 

i have the moto g5s plus with android 7.1 and when i connect the ethernet adapter i dont have internet.  (ethernet adapter)

 

 

My mother has the moto g (3gn) with the android version 6.0 and its working fine with the same adapter

 

My brother has the moto g4 plus with the android version 7.0 and its working fine with the same adapter.

 

My question is why is my moto g5s plus not working with the adapter.

 

*by all time i put the phones on the flight mode and without wifi.

 

Waiting for your reaply

 

Kind regards John.

Moto Sr Moderator
Moto Sr Moderator
Posts: 28,016
Registered: ‎02-02-2016
Location: US
Views: 1,301
Message 2 of 8

Re: Does the Moto g5s plus support ethernet?


@JOHN430 wrote:

Hi everyone

 

 

i have the moto g5s plus with android 7.1 and when i connect the ethernet adapter i dont have internet.  (ethernet adapter)

 

 

My mother has the moto g (3gn) with the android version 6.0 and its working fine with the same adapter

 

My brother has the moto g4 plus with the android version 7.0 and its working fine with the same adapter.

 

My question is why is my moto g5s plus not working with the adapter.

 

*by all time i put the phones on the flight mode and without wifi.

 

Waiting for your reaply

 

Kind regards John.


I cant say why, but not all phones support the same features.  


* Search box is your friend * I don't respond to PM if question belongs in forum
John_Dee
Token Ring
Posts: 400
Registered: ‎01-03-2018
Location: GB
Views: 1,271
Message 3 of 8

Re: Does the Moto g5s plus support ethernet?

Why would you want to use "wired" Ethernet? Why not WiFi?
LC_MG5P
What's DOS?
Posts: 1
Registered: ‎05-16-2018
Location: MX
Views: 1,078
Message 4 of 8

Re: Does the Moto g5s plus support ethernet?

There are different reasons to connect by ethernet

 

My Moto g5plus does not connect to ethernet by OTG / USB / Ethernet adapter

 

The adapter blinks showing the link, but no connection is enabled in device

 

Some support would be great!

 

Thanks Motorola/Lenovo

 

 

Senior MotoAgent
Senior MotoAgent
Posts: 1,636
Registered: ‎03-04-2016
Location: IN
Views: 1,034
Message 5 of 8

Re: Does the Moto g5s plus support ethernet?


@LC_MG5P wrote:

There are different reasons to connect by ethernet

 

My Moto g5plus does not connect to ethernet by OTG / USB / Ethernet adapter

 

The adapter blinks showing the link, but no connection is enabled in device

 

Some support would be great!

 

Thanks Motorola/Lenovo

 

 


Hi 

 

Thank you for writing us, We will cross check about the same and get back you on this.

 

Thanks

Sandip

Moto Support

Senior MotoAgent
Senior MotoAgent
Posts: 1,636
Registered: ‎03-04-2016
Location: IN
Views: 957
Message 6 of 8

Re: Does the Moto g5s plus support ethernet?

Hi  LC_MG5P,

 

We have checked, Would like to confirm you that it does not support ethernet by OTG / USB / Ethernet adapter.

 

 

Thanks

Sandip

Moto Support

Syleri22
What's DOS?
Posts: 1
Registered: ‎03-21-2019
Location: GR
Views: 320
Message 7 of 8

Re: Does the Moto g5s plus support ethernet?

Hello, I just tested the OTG with USB Adapter to Ethernet, in Moto G5S Plus (8.1 Android) and it  worked fine! I also made a speedtest and reach the maximum speed of my internet connection!

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Lenovo325
What's DOS?
Posts: 1
Registered: ‎06-11-2019
Location: US
Views: 59
Message 8 of 8

Re: Does the Moto g5s plus support ethernet?

Dear Syleri22,

   Thank you for posting your success. I have tried with and OTG micro-USB adapter and multiple (about 6) different USB-Ethernet adapters and have not gotten it to work fully. I get tantalizingly close -

1) the search is "smart" in the google search bar so I know somehow something is getting looked up on the internet

2) I get an <...> icon at the top of the screen

3) Some websites actually open, but most display an error having to do with security (especially https sites)

4) I can't get youtube or the Google Play store to work (something about no internet connection)

 

So, can you please tell us what specific adapter(s) you were successful using and perhaps any particular tricks you used to make it work. When I go to network settings I see nothing about an ethernet connection (only WiFi and Bluetooth) even with Airplane mode on and the ethernet connected (an <...> icon at the top of the screen).

 

Thanks in advance for any help you can provide! This has been a perplexing problem.

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