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23 Posts

11-07-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-12-14, 5:40 AM
Ask them for the replacement they can't do this and say this so casually
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14 Posts

10-24-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-12-14, 5:49 AM
They said they could replace only the screen alone. i had also sent an email to lenovo customer care also. May be i should ask them.
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3 Posts

12-19-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-12-19, 2:45 AM

Yes, my photos are starting to look faded and foggish.


wrote:

Thanks for reporting -- we'll look into this.

 

Does this have an impact on the photos you take?

 

Thanks,

 

- Matt


 

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3 Posts

12-19-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-12-19, 3:05 AM

Yes, I'm from India and I've this problem too.

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1 Posts

12-13-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-12-19, 11:59 AM

Yes it impacts on photos clearity.....so when will u r company will fix these issue

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183 Posts

12-10-2017

NL

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-12-19, 15:08 PM

witch batch have this problem ? 

I have xt1805 4gb ram 32gb

I am littlebit worry that my phone get the same problem 

http://www.phonemore.com/motorola-moto-g5s-plus-xt1805-32gb/specs/3532

https://www.amazon.com/Motorola-Moto-Plus-XT-Unlocked-Display/dp/B071HWTHPH  <<<<<XT1804

https://www.rockingdeals.co/product/moto-g5s-plus-xt1804-64gb-lunar-grey-refurbished/

 XT1802 Brazil 

XT1803 Europe

XT1804 think this version is the problem dust in camera (They sell this also as refurbished phone )

XT1805 Europe

XT1806 USA

 

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3 Posts

12-19-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-12-20, 7:38 AM

When I try to register my phone with CORRE T credentials this keeps showing "Unable to retrieve device information. Please confirm your IMEI/MEID or serial number and try again"

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1 Posts

12-20-2017

IN

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  • Message 208 of 316

Re: G5S Plus with dust in camera (INCREDIBLE)

2017-12-20, 10:52 AM

I have brought Moto g 5Splus on 14th Oct 2017. After using for few days I recognise that the image quality of  photos were very poor, colour saturation and contrast was also very dull. 5mp shooter were taking pretty much good quality photos as compared to Moto g 5 plus dual 13 mp shooter. This was because of the dust into the camera.  I have been given the phone for more than 3 times to clear the dust, cause of it the image quality is getting very poor. Kindly do something so that this can be resolve.  

Very much disappointed with this thing. It's been only 2 months and 3 times I have my phone to the service centre for this issue. 

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5 Posts

11-23-2017

IN

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  • Message 209 of 316

Re: G5S Plus with dust in camera (INCREDIBLE)

2017-12-25, 13:13 PM
There is no point in taking the phone to service centre...untill Moto provides a permanent solution.
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183 Posts

12-10-2017

NL

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-12-26, 1:37 AM

What for version you guys have ?

 

XT1802 Brazil 

XT1803 Europe

XT1804 think this version is the problem dust in camera (They sell this also as refurbished phone )

XT1805 Europe

XT1806 USA

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