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5 Posts

10-20-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-12-28, 21:25 PM

Are you mad .. buying a new phone and after that we will get a repaired phone fcuk off bc

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5 Posts

10-20-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-12-28, 21:27 PM

Plzz **bleep** off ter khud ka hoga then janega

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5 Posts

10-20-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-12-28, 21:51 PM

Sir after repaired phone again dust is gone inside so we will do it again and again are you gone of your mind.. dont worry we will file complain in consumer court .. then see what your company in india will get ..so quickly reply with a proper one time solution or get the consequences

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5 Posts

10-20-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-12-28, 21:54 PM
Sir after reapair again dust enter the camera lens so now what to do again repair are you insane .. give your orignal address and nos we have to case complain in consumer coart
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13 Posts

12-28-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-12-29, 10:13 AM

I have the same problem and the dust is inside the lens, i cannot wipe it. It was there since i had unboxed the phone, that means it came from the company itself. Initially i thought its normal and can be ignored. But when i compared pics taken by my phone with the pics taken by my friend's phone(same model without camera dust), i found the issue.

The image coming from my phone is less saturated, low color intensity and faded.

Be aware, when you look only your phone images, it will looks like normal. But when you compare with the other phone images( same phone without camera dust), you will find the image quality difference.

I asked about this problem on this fourum, Motorola said go to Service Center and they will clean your lens. but i went their, nobody bothored about the problem. They said its  not dust and its a normal thing, we will not consider it as issue.

And they started laughing.

Now one thing is clear to me - Never buy any android phone except OnePlus, and better is Iphone.

I attaching the image. 

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27 Posts

02-27-2013

US

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-12-31, 20:46 PM

I just read through this form thread after posting how to complete registration. I just purchased this phone (g5s) christmas to replace an Apple phone for their lack of transparency of the battery issues. I can not support them for not being honest and wanted a mid range android unlocked phone and this fit (g5s) fit the bill.  I hope Motorola/Lenova aren't dishonest like Apple was.  From all I read it seems to be a build (design flaw) issue that is allowing the dust in. My guess is the headphone jack is the culprit as it sits up top where the camera is. The G5 Plus has no issues with dust and the headphone jack on that one sits at the bottom (also they have the mic near the back cam no dust issues) 

 

My question is does this dust issue affect the US XT1806 version? No I don't seen any dust yet. To me it seems pointless to send it in to have the dust removed only to have it return again if it is a design flaw. 

 

Wondering if I should just return the phone while I am in the 14 day return..

 

 

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183 Posts

12-10-2017

NL

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Re: G5S Plus with dust in camera (INCREDIBLE)

2018-01-01, 14:54 PM

Looks like XT1804 Have this problem with dust in camera

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14 Posts

10-24-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2018-01-03, 9:00 AM

The service centre cleaned the dust and gave it back. They had damaged my screen and replaced it a new screen when trying to open it. My phone was with them for 15 days. Now again the dust entered and covered the camera. What should i do now? Should i give the phone again to service and wait for 15 more days???

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1 Posts

11-30-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2018-01-03, 9:15 AM

I am using Moto g5s plus device and facing the CAMERA IN DUST PROBLEM please solve this problem

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14 Posts

10-24-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2018-01-03, 9:21 AM
As of now, even motorola doesn't know to solve this problem. They will ask you to take it to the service center to clean it. The dust will again accumulate in a week.
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