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08-28-2018

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Re: G5S Plus with dust in camera (INCREDIBLE)

2018-08-29, 10:34 AM
I have this issue . What is the solution ?
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8 Posts

08-28-2018

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2018-08-29, 10:36 AM

Yes some time it's portrait mode does not work properly due to dust.

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5405 Posts

07-12-2014

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Re: G5S Plus with dust in camera (INCREDIBLE)

2018-08-31, 19:25 PM

 wrote:

Yes some time it's portrait mode does not work properly due to dust.


We recommend submitting your phone for repair. The repair centers are equipped to correct this problem. If you encounter a repair center that does not know how to fix this issue, please post the location and name of that center and we will reach out to them.

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

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520 Posts

12-29-2013

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Re: G5S Plus with dust in camera (INCREDIBLE)

2018-09-04, 23:22 PM

 wrote:
This phone was quoted as water resistant. All fake!!!


Water resistant is not water proof.
Basically the phone is splash resistant.  So if it's on the table and a glass gets knocked over it should be fine. Dropping it in the sink not OK.



 wrote:
I am afraid that "Water resistant" is a quite meaningless description unless it is accompanied by a clear indication of the static test pressure.  Unless a device has an International Protection (IP) code you should make sure that it doesn't ever get wet.

Plenty of devices were water resistant prior to the IP Code existing. My watch is just fine and water resistant to 100 meters but has no IP Code markings (it's 30 yrs old and the IP Code is from 2004). 100m far exceeds IP68 which is usually 1-3m.

For the marking to have real meaning a company has to pay to use it, and many just don't want the added expense.

If there's no cost to include a mark, then it can't be trusted.



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1 Posts

09-07-2018

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2018-09-07, 8:23 AM

I found Dust in my camera lens.

 

 

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3 Posts

06-20-2018

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2018-09-24, 12:37 PM

i have the same problem. my motorola g5s plus camera have dust inside it. i noticed few days ago. what should i do now. i am shocked this is a dust and splash proof phone but how can motorola do a major mistake in manufacturing. please help me and suggest me what should i do now.

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3 Posts

06-20-2018

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Re: G5S Plus with dust in camera (INCREDIBLE)

2018-09-24, 12:38 PM
not now but i am sure when it is completely filled with dust it will impact on pictures quality
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3 Posts

06-20-2018

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Re: G5S Plus with dust in camera (INCREDIBLE)

2018-09-24, 12:39 PM

i registered my device in my stuff

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1 Posts

09-11-2018

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2018-10-18, 5:40 AM

I'm also facing this problem. my device got dust on one (rgb) of its lens. it's making the photos unclear.

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1 Posts

12-13-2018

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2018-12-13, 5:36 AM
Yes obviously it does have an impact on the photos taken
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