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thanos_61
Ctrl-Alt-Del
Posts: 11
Registered: ‎09-27-2017
Location: IN
Views: 1,644
Message 21 of 311

Re: G5S Plus with dust in camera (INCREDIBLE)

Its secondary mic

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ragavveera
Fanfold Paper
Posts: 14
Registered: ‎10-23-2017
Location: IN
Views: 1,626
Message 22 of 311

Re: G5S Plus with dust in camera (INCREDIBLE)

I too have dust in the camera. What should i do?

s_p
Blue Screen Again
Posts: 2
Registered: ‎10-24-2017
Location: IN
Views: 1,580
Message 23 of 311

Re: G5S Plus with dust in camera (INCREDIBLE)

I too have dust inside my camera. It's only been a week since I purchased this phone.

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FinalLuis
SCSI Port
Posts: 51
Registered: ‎01-07-2016
Location: MX
Views: 1,561
Message 24 of 311

Re: G5S Plus with dust in camera (INCREDIBLE)

D: a lot of dust, 

FinalLuis
SCSI Port
Posts: 51
Registered: ‎01-07-2016
Location: MX
Views: 1,558
Message 25 of 311

Re: G5S Plus with dust in camera (INCREDIBLE)

  then, what are we going to do? as you could see this is a problem that all devices suffer, the phone is already sold in many countries is it really going to do something, or are we wasting time only?

Rafalex
Fanfold Paper
Posts: 21
Registered: ‎10-29-2016
Location: US
Views: 1,551
Message 26 of 311

Re: G5S Plus with dust in camera (INCREDIBLE)

my lens has the same amount of dust, only on the right lens, this problem is unacceptable, I will not buy another motorola device again, definitely
Motorola Admin Motorola Admin
Motorola Admin
Posts: 16,754
Registered: ‎02-03-2016
Location: US
Views: 1,464
Message 27 of 311

Re: G5S Plus with dust in camera (INCREDIBLE)


@FinalLuis wrote:

  then, what are we going to do? as you could see this is a problem that all devices suffer, the phone is already sold in many countries is it really going to do something, or are we wasting time only?


We are looking into it -- the first post here was Saturday, so we reported it Monday. Hope to have some guidance soon.

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
FinalLuis
SCSI Port
Posts: 51
Registered: ‎01-07-2016
Location: MX
Views: 1,451
Message 28 of 311

Re: G5S Plus with dust in camera (INCREDIBLE)

Ok, thanks!

Senior MotoAgent
Senior MotoAgent
Posts: 5,397
Registered: ‎07-12-2014
Location: US
Views: 1,435
Message 29 of 311

Re: G5S Plus with dust in camera (INCREDIBLE)


@FinalLuis wrote:

4 days with this phone and dust particles have been put into the camera lens, how is this possible in a "phone resistant to dust and water"?

 

And not im not the only one with this problem, check this reports on Twitter:

https://mobile.twitter.com/shinchane/status/906799819653398528

https://mobile.twitter.com/shinchane/status/905157732449214464

https://mobile.twitter.com/BharatNavadia/status/918760111182462976

https://mobile.twitter.com/Rupesh280793/status/919168312805703680

 

What is happening with you Motorola? This is an incredibly manufacturing error!!! 


Hi FinalLuis,

 

I checked the IMEI number on your profile and it's showing a different phone model. Could you please update your Forums profile with the correct IMEI number of your Moto G5s Plus? 

 

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

-JM

FinalLuis
SCSI Port
Posts: 51
Registered: ‎01-07-2016
Location: MX
Views: 1,422
Message 30 of 311

Re: G5S Plus with dust in camera (INCREDIBLE)

 And for what is it useful? Or What is the use of this?

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