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ragavveera
Fanfold Paper
Posts: 14
Registered: ‎10-23-2017
Location: IN
Views: 1,065
Message 221 of 311

Re: G5S Plus with dust in camera (INCREDIBLE)

We ll approach consumer court.

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Moto_Ani
Fanfold Paper
Posts: 13
Registered: ‎12-28-2017
Location: IN
Views: 1,062
Message 222 of 311

Re: G5S Plus with dust in camera (INCREDIBLE)

Definitely please

 

skende77
Paper Tape
Posts: 3
Registered: ‎01-18-2018
Location: IN
Views: 965
Message 223 of 311

Re: G5S Plus with dust in camera (INCREDIBLE)

I was purchased on 11/10/2017 and i am facing problem with camera not working, dust in camera. when i was went to service center they have refused to replace mobile. in service center  i have seen 10 people having same problem also motorola refused to replace. now my mobile is with service center from last one month.

JAY6621
Paper Tape
Posts: 2
Registered: ‎12-03-2017
Location: IN
Views: 822
Message 224 of 311

Re: G5S Plus with dust in camera (INCREDIBLE)

Hey Bro, your post is very serious to me. I had dust inside camera, went to centre they cleaned it up. Same happened with me too they ruined my display and fingerprint scanner after lot of customer care executive talks I have submitted to service center again. Now I am praying. 

Chirayu2141
Paper Tape
Posts: 1
Registered: ‎02-03-2018
Location: IN
Views: 760
Message 225 of 311

Re: G5S Plus with dust in camera (INCREDIBLE)

I am facing the same problem of dust in camera lens even when dust is removed once in service centre...!!

Please do needful moto...!!!

ArpitSorathia
What's DOS?
Posts: 1
Registered: ‎02-05-2018
Location: IN
Views: 765
Message 226 of 311

Moto G5s plus, Dust in rear camela

I heard that Moto camera is very well but the 1st experience is very worthless. I have Moto g5s plus. In the back camera lenses there were dust enters and week the camera clarity. I gave the service station for 5 times but they only clean the camera lenses but they don't able to find out that from where the dust enters to the camera portion. I complained all the time but not any special treatment given to me by Motorola team.

hardik9099
What's DOS?
Posts: 1
Registered: ‎02-19-2018
Location: IN
Views: 585
Message 227 of 311

Re: G5S Plus with dust in camera (INCREDIBLE)

dust in camera... picture quality at worst level.   refund my money. i bought this **bleep** for a good camera.. 

 

dust in camera. low light pictures.  worst in-depth camera. 

 

why are you calling this a camera phone btw ?

 

i want refund. refund. refund.

Rajeevpatidar
Paper Tape
Posts: 1
Registered: ‎02-21-2018
Location: IN
Views: 566
Message 228 of 311

Dust in camera lense

hello Moto...

I found dust in newly purchased Moto g5 s plus...

It's hardly two weeks ago I purchased that...

And suddenly I found dust in back camera lense with dust...what to do now...how to claim that where to claim for the same....

Vbhv
Blue Screen Again
Posts: 1
Registered: ‎02-25-2018
Location: IN
Views: 487
Message 229 of 311

Re: G5S Plus with dust in camera (INCREDIBLE)

Does this problem affect picture quality in long term?

I am also facing a similar problem but I don't mind having some dust inside my camera unless it affects the images taken by the camera.

Can any long term user (who is also facing similar problem) reply?

Also is the dust only collecting in the left camera sensor (headphone jack side)? If yes, does it spread to other sensor?

 

JAY6621
Paper Tape
Posts: 2
Registered: ‎12-03-2017
Location: IN
Views: 479
Message 230 of 311

Re: G5S Plus with dust in camera (INCREDIBLE)

@vbhv

Yes it does affect quality. It completely ruins the lightings and become blur.

No.. not only left But in both sensor Dust gets collected. I was having Dust in right sensor. service center Removed it.

Now I am seeing it in Right side. So it is life long process to go service center and clean it. why..???

Because We bought Motorola G5s plus.. and is facing a design fault I am **bleep** sure it is wrong placement of headphone jack causing this issue. And company is not having any permanent solution.

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