01-18-2018 10:01 PM
I was purchased on 11/10/2017 and i am facing problem with camera not working, dust in camera. when i was went to service center they have refused to replace mobile. in service center i have seen 10 people having same problem also motorola refused to replace. now my mobile is with service center from last one month.
01-31-2018 08:49 AM
Hey Bro, your post is very serious to me. I had dust inside camera, went to centre they cleaned it up. Same happened with me too they ruined my display and fingerprint scanner after lot of customer care executive talks I have submitted to service center again. Now I am praying.
02-05-2018 03:12 AM
I heard that Moto camera is very well but the 1st experience is very worthless. I have Moto g5s plus. In the back camera lenses there were dust enters and week the camera clarity. I gave the service station for 5 times but they only clean the camera lenses but they don't able to find out that from where the dust enters to the camera portion. I complained all the time but not any special treatment given to me by Motorola team.
02-19-2018 02:25 AM
dust in camera... picture quality at worst level. refund my money. i bought this **bleep** for a good camera..
dust in camera. low light pictures. worst in-depth camera.
why are you calling this a camera phone btw ?
i want refund. refund. refund.
02-21-2018 01:50 AM
I found dust in newly purchased Moto g5 s plus...
It's hardly two weeks ago I purchased that...
And suddenly I found dust in back camera lense with dust...what to do now...how to claim that where to claim for the same....
02-25-2018 03:42 AM
Does this problem affect picture quality in long term?
I am also facing a similar problem but I don't mind having some dust inside my camera unless it affects the images taken by the camera.
Can any long term user (who is also facing similar problem) reply?
Also is the dust only collecting in the left camera sensor (headphone jack side)? If yes, does it spread to other sensor?
02-25-2018 04:53 AM
Yes it does affect quality. It completely ruins the lightings and become blur.
No.. not only left But in both sensor Dust gets collected. I was having Dust in right sensor. service center Removed it.
Now I am seeing it in Right side. So it is life long process to go service center and clean it. why..???
Because We bought Motorola G5s plus.. and is facing a design fault I am **bleep** sure it is wrong placement of headphone jack causing this issue. And company is not having any permanent solution.