10-21-2017 04:22 PM - edited 10-21-2017 07:08 PM
4 days with this phone and dust particles have been put into the camera lens, how is this possible in a "phone resistant to dust and water"?
And not im not the only one with this problem, check this reports on Twitter:
What is happening with you Motorola? This is an incredibly manufacturing error!!!
10-21-2017 04:32 PM - edited 10-21-2017 04:34 PM
One more of another report on Twitter, refund my money Motorola
All 2016 Moto phones camera lens: easy scratchable
2017: dust in camera lens? Incredible moto, really incredible
Guys with this phone: see your lens on the sun
10-23-2017 05:46 AM
Thanks for reporting -- we'll look into this.
Does this have an impact on the photos you take?
10-23-2017 08:28 AM
my lens if it has a lot of dust, more than that of the images and if it affects the image quality, especially when there is a lot of light, I still can't believe they make such mistakes pffff!
10-23-2017 09:46 AM
not for the moment since the amount of dust is not much, but little by little it is entering more and it will end up affecting image quality obviously
Can all of you please make sure your profiles include your current phone, carrier and serial number -- this will help me investigate.
Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
We'll try to get some info on this as soon as possible. Thanks!