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30 Posts

10-22-2017

IN

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  • Message 41 of 316

Re: G5S Plus with dust in camera (INCREDIBLE)

2017-10-29, 6:22 AM

So I'm going to throw in the dice and ask for a replacement from amazon. Going to be a pain transferring all the data again, and will lose the amount I spent on the tempered glass.
Hopefully, the phone that i receive will be from the batch without the issue.

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520 Posts

12-29-2013

US

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  • Message 42 of 316

Re: G5S Plus with dust in camera (INCREDIBLE)

2017-10-30, 5:33 AM

wrote:

Does anyone know what this hole is?

 


Microphone for noise cancelling.
Most phones I've seen have it at the top instead, though my wife's Moto G5+ has it on the back like that, though off to the right a bit.

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520 Posts

12-29-2013

US

556 Signins

10164 Page Views

  • Posts: 520
  • Registered: ‎12-29-2013
  • Location: US
  • Views: 10164
  • Message 43 of 316

Re: G5S Plus with dust in camera (INCREDIBLE)

2017-10-30, 5:41 AM

wrote:

G5S Plus does not appear on the phone type list and i do not want to make public my IMEI


It would not be public. Only those with admin provledges would be able to see it.

Check for yourself. Look at several other profile pages. Very little info is shown to the public.

 

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2 Posts

12-28-2016

IN

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  • Message 44 of 316

Re: G5S Plus with dust in camera (INCREDIBLE)

2017-10-30, 13:27 PM

I'm facing the same problem but what could be the solution for it?

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30 Posts

10-22-2017

IN

53 Signins

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  • Posts: 30
  • Registered: ‎10-22-2017
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  • Message 45 of 316

Re: G5S Plus with dust in camera (INCREDIBLE)

2017-10-30, 15:26 PM

Ok, can someone tell me if there is a fresh batch of phones that has the problem solved? Only then, it would make sense to request Amazon for a replacement. Else, pointless.

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1 Posts

10-05-2017

IN

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  • Message 46 of 316

Not satisfied with Moto G5 S Plus quality

2017-10-31, 5:55 AM

Hello,

 I own a Moto g5s plus and I got Dust in the camera lens and the camera picture quality is really poor so I wanted to know if I can return my phone in warranty.

And it's not only me it's a group of 20 to 30 people.

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2 Posts

12-28-2016

IN

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Re: Not satisfied with Moto G5 S Plus quality

2017-10-31, 8:12 AM

The same problem I'm also facing and we need proper response from the company.

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1 Posts

11-01-2017

IN

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  • Message 48 of 316

Re: G5S Plus with dust in camera (INCREDIBLE)

2017-11-01, 3:59 AM

Hello Moto,

I am also facing same problem of dust in Camera. I am also facing a problem of change in picture quality after taking photos. Its too harrasing, as i shift from Xiaomi to Moto just for camera quality. Dont make me think that i made a mistake.

Please suggest suitable options. 

Harshad

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51 Posts

01-07-2016

MX

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  • Message 49 of 316

Re: G5S Plus with dust in camera (INCREDIBLE)

2017-11-01, 14:16 PM

 

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21 Posts

10-29-2016

US

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  • Message 50 of 316

Re: G5S Plus with dust in camera (INCREDIBLE)

2017-11-02, 15:57 PM

We are definitely wasting our time guys, the ghost screen problem of the G4 Plus was more serious and nothing was ever done in its manufacture, also the easily scratched lenses of all moto devices in the past year.

 

Motorola leaves much to be desired lately both in manufacturing quality and in support and resolution of problems.

 

In my case I do not buy a motorola device again, I come from a G4 Plus with the stupid problem of the ghost screen and scratched lens, I changed it for a G5S Plus and now it has the problem that dust enters the camera (**bleep**?).

 

Give up, this topic was published 2 weeks ago and moto agents have only written to ask for your data (incredible).

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