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1 Posts

11-03-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-11-03, 8:47 AM

Manufacturing defect in phone, Dust is covering camera lense from inside gradually.

And worst part is i can't replace this phone with amazon as the replacement period is over.
Moto you have to replace the defected phones, else people will take action on this things.

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16 Posts

10-31-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-11-03, 11:20 AM

"Same problem faced"

Shame on Motorola 

Made in India phone 

 

Worst call center service experience

 

 

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16 Posts

10-31-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-11-03, 11:27 AM

Img to re- dust inside d camera lens within 10 days of use

 

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21 Posts

10-29-2016

US

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-11-03, 14:21 PM

Im from Mexico, phone made in China and same problem

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1 Posts

11-03-2015

Nagpur

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-11-04, 6:35 AM

My camera bump glass also has such dust since it's delivered and now it's increasing day by day. Please provide any solution for it. I didn't expect such issue from Motorola. It's disgusting it will literally effect camera performance. 

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16 Posts

10-31-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-11-04, 7:28 AM
If u purchased it from amazon thn return it.. If it is in "10 days of replacement period".. Bt its not the exact solution for it
We dont expect such manufacturing defect from a company like motorola
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3 Posts

11-04-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-11-04, 12:26 PM

#iamalsofacingthisproblem

sir i bought moto g5s plus , later i noticed dust in camera lense

what is the solution for this because if we go to service center they will open up the phone

and eventually dust and water proof.

 please help !!!!!!!

 

 

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3 Posts

11-04-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-11-04, 12:28 PM

sir i am also facing dust problem in rear lense in my moto g5s plus

and i also have updated my profile.

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3 Posts

11-04-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-11-04, 12:28 PM
sir i am also facing dust problem in rear lense in my moto g5s plus

and i also have updated my profile.
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2 Posts

11-04-2017

IN

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Re: G5S Plus with dust in camera (INCREDIBLE)

2017-11-04, 15:31 PM

 I buyed my desired feature moto smartphone Moto g5s plus on October 16 from Amazon india. 

 

But after few days , now i am facing the issue i. e Dust in the camera lens has arrived. I am also using the bumperd back cover which covers camera lens and also tempered glass from the day of using this phone. I just went through service center to repair, but they are suggesting without preheating or moulding the dust cannot be removed. As this is new phone not just 15 days old i dont want to mould or heating it to remove the parts as it will ruin the beauty of phone.

 

Many of friends not suggested to buy this phone as the camera lens and device is outside panel body. But as i know the moto services and quality so i opted for this. So please provide a solution so that the phone beauty do not damage. I will be more thankful if you replace the handset.

 

I have also updated my profile and complaint to motorola customer help.

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