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17 Posts

01-26-2018

IN

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  • Posts: 17
  • Registered: ‎01-26-2018
  • Location: IN
  • Views: 182
  • Message 1 of 2

Loudspeaker issue in Moto G5s Plus

2018-02-16, 3:46 AM

As mentioned above I am facing issue with loudspeaker of my phone. I usually play Asphalt 8 and PES 18.

While playing game the output sound volume is very low though I have put the volume slider in both in-game and phone at 100%.

If I switch between home button and come back to the game the volume is restored momentarily (i.e. high volume can be heard) but it reduces to low in a moment. I can't troubleshoot the phone in safe mode as in safe mode 3rd party apps dont work. 

However I did both factory reset (soft and hard) but the problem still continues.

Also If I try to listen to a song the speaker volume is again low. 

Kindly give a solution.

Note that my phone's motherboard has been replaced bu an authorised Moto centre due to faulty charging condition.

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17 Posts

01-26-2018

IN

25 Signins

182 Page Views

  • Posts: 17
  • Registered: ‎01-26-2018
  • Location: IN
  • Views: 182
  • Message 2 of 2

Re: Loudspeaker issue in Moto G5s Plus

2018-02-16, 3:48 AM

This was the issue for which the motherboard was replaced.

 

https://forums.lenovo.com/t5/Moto-G5S-Moto-G5S-Plus/While-charging-Moto-G5s-Plus-Battery-charge-jump-from-0-to-56/m-p/3969749

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