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18 Posts

06-05-2018

IN

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  • Message 11 of 32

Re: MFN

2018-06-15, 9:13 AM

You guys are trying to register into MFN via USA region.. try to change your location to india and try register your device.. i did it successfully yesterday.

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67 Posts

04-09-2018

IN

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  • Message 12 of 32

Re: MFN

2018-06-16, 13:14 PM

 wrote:

You guys are trying to register into MFN via USA region.. try to change your location to india and try register your device.. i did it successfully yesterday.


Doesn't works on indian website either, most people who are having issues are 64gb variant one.

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1700 Posts

03-04-2016

IN

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  • Message 13 of 32

Re: MFN

2018-06-18, 7:53 AM

 wrote:

 wrote:

You guys are trying to register into MFN via USA region.. try to change your location to india and try register your device.. i did it successfully yesterday.


Doesn't works on indian website either, most people who are having issues are 64gb variant one.


Hi Confirmt,

 

Can you please try and see as mentioned by SaiKrish1 and let us know how it goes.

 

Thanks

Sandip
Moto Support



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26 Posts

04-25-2018

BR

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  • Message 14 of 32

Re: MFN

2018-06-18, 8:07 AM

I can't find the Brazil MFN page, in the US page my MOTO G5s show only Moto G5 and I can't participate of the beta. :(

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1700 Posts

03-04-2016

IN

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  • Message 15 of 32

Re: MFN

2018-06-18, 9:57 AM

Hi AnunnakIRamb0,

 

You can try this link and let us know if this helps.

 

 

Thanks

Sandip

Moto Support



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67 Posts

04-09-2018

IN

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  • Message 16 of 32

Re: MFN

2018-06-18, 10:09 AM

 wrote:

 wrote:

 wrote:

You guys are trying to register into MFN via USA region.. try to change your location to india and try register your device.. i did it successfully yesterday.


Doesn't works on indian website either, most people who are having issues are 64gb variant one.


Hi Confirmt,

 

Can you please try and see as mentioned by SaiKrish1 and let us know how it goes.

 

Thanks

Sandip
Moto Support


As I said. It's not working on Indian website at all. INDIAN MOTOROLA WEBSITE NOT USA ONE. 

 

भारतीय मोटोरोला वेबसाइट

 https://motorola-mobility-en-in.custhelp.com/app/mcp/
भारतीय मोटोरोला वेबसाइट

 https://motorola-mobility-en-in.custhelp.com/app/mcp/my_d

Not working Here ^

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22 Posts

11-29-2014

IN

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  • Message 17 of 32

Unable to add My MOTO G5S Plus in my stuff

2018-06-18, 13:46 PM

Hi,

  i am Unable to add My MOTO G5S Plus in my stuff to prticipate into MFN..When tried to add  my device it was just refreshing the page and it is showing nothing...

I have successfully added my moto G5 from the same link but i am unable to add my Moto G5S PLus....why?

 

long ago I slipped my moto g5s plus in water, and then i went to Moto Service Center and they have changed the entire mother board of my phone with the service charge of 6000rs,,and then i got new IMEI and New Serial Number ,Now i am unable to use these same IMEI or Serial number for registering the device...Is this the reason...?

 

i am using the below link to register my device.

 

https://motorola-mobility-en-in.custhelp.com/app/mcp/my_devices/689/reg/10149280

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1700 Posts

03-04-2016

IN

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  • Message 18 of 32

Re: Unable to add My MOTO G5S Plus in my stuff

2018-06-18, 14:51 PM

Hi All,

 

We want to look further into this, if you can update your profile with the IMEI of your device, this can help us investigate and see what's causing the disconnect. Also, share us the snapshots of the error while adding the device.

 

Thanks

Sandip

Moto Support



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26 Posts

04-25-2018

BR

104 Signins

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  • Message 19 of 32

Re: MFN

2018-06-18, 22:52 PM
Ty helps, but my Moto G5s is appearing Moto G5 only, is normal?
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22 Posts

11-29-2014

IN

37 Signins

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  • Message 20 of 32

Re: Unable to add My MOTO G5S Plus in my stuff

2018-06-19, 1:06 AM

Hi sandip,

   I have attached the screenshot when I am try to add my Moto g5s plus in mystuff..

After entered that ,it has shown me retreivire information but it is not showing anything ,,when I click on ADD the page got just refresh......

.In that screenshot you get my IMEI number also have a look and help me in this.

 

 

Edited and image removed for privacy. https://forums.lenovo.com/t5/Forum-Feedback/Moto-Owners-Forum-Site-Rules/td-p/3269704

 

Thanks

Sandip

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