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22 Posts

11-29-2014

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  • Message 21 of 32

Re: Unable to add My MOTO G5S Plus in my stuff

2018-06-20, 16:43 PM
Hi sandip,
i have updated my profile with IMEI number ,,Please have a look and solve my issue ASAP and i am eagerly waiting to participate in SOAK test.
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1700 Posts

03-04-2016

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  • Message 22 of 32

Re: Unable to add My MOTO G5S Plus in my stuff

2018-06-22, 7:21 AM

 wrote:
Hi sandip,
i have updated my profile with IMEI number ,,Please have a look and solve my issue ASAP and i am eagerly waiting to participate in SOAK test.

Hi syamnaidu,

 

We have reported the same with our team, I will post here once I get more information on this.

 

Thanks

Sandip

Moto Support



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67 Posts

04-09-2018

IN

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  • Message 23 of 32

Re: Unable to add My MOTO G5S Plus in my stuff

2018-06-22, 7:39 AM

 wrote:

 wrote:
Hi sandip,
i have updated my profile with IMEI number ,,Please have a look and solve my issue ASAP and i am eagerly waiting to participate in SOAK test.

Hi syamnaidu,

 

We have reported the same with our team, I will post here once I get more information on this.

 

Thanks

Sandip

Moto Support


 

Hi kevin. I have done the same. Please get me listed for MFN too.

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1700 Posts

03-04-2016

IN

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  • Message 24 of 32

Re: Unable to add My MOTO G5S Plus in my stuff

2018-06-24, 11:18 AM

Hi Confirmt,

 

This should be fixed can you please try to add your device and let us know if this works.

 

Thanks

Sandip

Moto Support



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67 Posts

04-09-2018

IN

69 Signins

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  • Posts: 67
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  • Message 25 of 32

Re: Unable to add My MOTO G5S Plus in my stuff

2018-06-24, 13:49 PM
Thank you sandip it finally worked. I used Edge browser and tried to enter my imei but it was not able to fetch my phone, so I used my serial number and clicked on add button and it worked.
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22 Posts

11-29-2014

IN

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  • Message 26 of 32

Re: Unable to add My MOTO G5S Plus in my stuff

2018-06-24, 13:53 PM

Hi Sandip,

     What about me..I am also update my IMEI in my profile.I am facing the same issue unable to add my phone.. kindly solve it ASAP nad eagerly waiting to participate in soak test..

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1700 Posts

03-04-2016

IN

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  • Message 27 of 32

Re: Unable to add My MOTO G5S Plus in my stuff

2018-06-25, 7:56 AM

 wrote:

Hi Sandip,

     What about me..I am also update my IMEI in my profile.I am facing the same issue unable to add my phone.. kindly solve it ASAP nad eagerly waiting to participate in soak test..


Hi syamnaidu,

 

Can you please try as above mentioned and see if that helps and please let us know.

 

Thanks

Sandip



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22 Posts

11-29-2014

IN

37 Signins

558 Page Views

  • Posts: 22
  • Registered: ‎11-29-2014
  • Location: IN
  • Views: 558
  • Message 28 of 32

Re: Unable to add My MOTO G5S Plus in my stuff

2018-06-25, 8:04 AM

Hi @sandip

   I tried the same but it is just refreshing the page and i am unable to add the device.please solve it

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1700 Posts

03-04-2016

IN

1021 Signins

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  • Posts: 1700
  • Registered: ‎03-04-2016
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  • Message 29 of 32

Re: Unable to add My MOTO G5S Plus in my stuff

2018-06-27, 7:54 AM

 wrote:

Hi @sandip

   I tried the same but it is just refreshing the page and i am unable to add the device.please solve it


 

c



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22 Posts

11-29-2014

IN

37 Signins

558 Page Views

  • Posts: 22
  • Registered: ‎11-29-2014
  • Location: IN
  • Views: 558
  • Message 30 of 32

Re: Unable to add My MOTO G5S Plus in my stuff

2018-07-30, 6:40 AM

Hi still i am unable to add my moto g5s plus in mystuff ...I have updated my IMEI in my profile too..,But you guys did not solve my problem ..The worst ever response from you...This will be my last phone from motorola

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