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118 Posts

11-11-2017

IN

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Re: MOTO G5s Plus:Picture quality changes after taking photos

2018-03-06, 8:50 AM

Guys I don't think they are going to resolve this issue or it's something beyond their abilities. 

 

They will ask feedback/update but I don't think they actually consider or work on it. They do it just because it doesn't affect their future sales (also other models) and keep us hoping that it will be resolved and we keep waiting.But actually no resolution provided. 

 

And later we end up changing the phone. I'd never ever recommend Motorola to anyone. 

 

Guys keep sharing your honest reviews online and help people choose what's best and what not. 

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3 Posts

03-05-2018

CO

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Re: MOTO G5s Plus:Picture quality changes after taking photos

2018-03-06, 14:13 PM

I should have bought the mi A1 and installed gcam rather than this 32bit.

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1 Posts

12-28-2017

IN

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Re: MOTO G5s Plus:Picture quality changes after taking photos

2018-03-17, 20:08 PM

Even i M facing the same issue. The image quality is very good at the time of taking the picture, even on opening the photos app just after taking the picture shows very good quality for a second or two, but then suddenly a lot of noice is added in the image making it blurred.

It is a clear issue of software malfunction and was not there initially when the phone was launched. It was added in the October update i believe.

 

Very disappointing to see such a sorry state of responses on the  posts by the Motorola and lenovo. 

Even  the updates are so slow, least we expect is the existing functionality to work properly, not sure how such major issues are introduced even when developers have all the time to test things properly.

 

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1 Posts

07-21-2017

ID

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Re: MOTO G5s Plus:Picture quality changes after taking photos

2018-03-22, 17:28 PM

I have the same issue. I just bought moto g5s plus, and after update, the quality of the photo it's so bad. how to fix it. if there is a bug in the software please immediately on the patch.

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118 Posts

11-11-2017

IN

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Re: MOTO G5s Plus:Picture quality changes after taking photos

2018-03-22, 17:41 PM

If you have recently purchased this phone and have return policy available, then in my opinion, I'd suggest you return this phone. Users are reporting this camera issue for around 6 months still no permanent fix.

 

Also my phone has camera dust Issue which is occurring frequently and I've read online many users reporting the same.

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4 Posts

10-15-2017

US

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Re: MOTO G5s Plus:Picture quality changes after taking photos

2018-03-22, 17:52 PM

Yeah, apparently Lenovo took their cue from Microsoft - selling a product presented as finished, selling it to the public, and leaving it up to us to work out the bugs FOR them - as unpaid product developers. I swear, my old Moto g1 took sharper images. I wish Motorola would have stayed the way it was!

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55 Posts

10-21-2017

IN

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Re: MOTO G5s Plus:Picture quality changes after taking photos

2018-04-06, 15:50 PM

One major update for Moto g5s plus camera update. It's same like Moto z2 camera app..

App is having all feature like portrait mode, low light, cutout, text recognization but not having hdr+

It's changed the camera icon also.

 

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88 Posts

05-23-2017

IN

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Re: MOTO G5s Plus:Picture quality changes after taking photos

2018-04-06, 15:57 PM

Why is nothing being done on the image quality issue? I have been waiting for long. This is disappointing.

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34 Posts

10-25-2017

IN

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Re: MOTO G5s Plus:Picture quality changes after taking photos

2018-04-06, 16:00 PM

Bro i think we need to ask god to solve the issue 

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88 Posts

05-23-2017

IN

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Re: MOTO G5s Plus:Picture quality changes after taking photos

2018-04-06, 16:03 PM

lol no more Lenovo products. Somebody was to gift me a Thinkpad. I clearly said no because I don't want something so expensive with 0 customer service quality.

 

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