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07-12-2014

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  • Message 11 of 182

Re: MOTO G5s Plus:Picture quality changes after taking photos

2017-09-27, 20:45 PM

We'll pass this feedback along to our product team.  -JM

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75 Posts

09-12-2017

IN

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Re: MOTO G5s Plus:Picture quality changes after taking photos

2017-09-28, 5:57 AM

_JM wrote:

We'll pass this feedback along to our product team.  -JM


and we will be back and reply the answer soon after 2018.

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11 Posts

09-27-2017

IN

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  • Message 13 of 182

Re: MOTO G5s Plus:Picture quality changes after taking photos

2017-09-28, 14:20 PM
This is not a good-to-have feature which you can pass as feedback. This is a problem ! The camera app dulls pictures as part of processing and that is not a good user experience. You should send it to your team as a problem, not feedback !
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3 Posts

10-03-2017

IN

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  • Message 14 of 182

Re: Moto G5s Plus: Image crisp in Viewfinder but blurs/dulls after capture

2017-10-03, 5:47 AM

I am also facing the same problem.

It's really a serious issue. I purchased the phone mainly because of its dual camera feature, but getting this type of picture quality is really not acceptable. 

I tried after updating the camera app, but still it didn't worked. Other cheap motorola phones with low powerful camera gives better quality of pictures than this.

Requests you to please fix this issue ASAP

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3 Posts

10-03-2017

IN

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  • Message 15 of 182

Re: Moto G5s Plus: Image crisp in Viewfinder but blurs/dulls after capture

2017-10-03, 5:50 AM

I am also facing the same problem.

It's really a serious issue. I purchased the phone mainly because of its dual camera feature, but getting this type of picture quality is really not acceptable. 

I tried after updating the camera app, but still it didn't worked. Other cheap motorola phone with low powerful camera gives better quality of pictures than this.

Requests you to please fix this issue ASAP

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38 Posts

03-27-2017

IN

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  • Message 16 of 182

Re: MOTO G5s Plus:Picture quality changes after taking photos

2017-10-03, 7:58 AM

Then if that is the thing. Why dint you provide us moto gallery which is the best gallery app present in earlier moto phones?

 

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11 Posts

09-27-2017

IN

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  • Message 17 of 182

Re: MOTO G5s Plus:Picture quality changes after taking photos

2017-10-04, 19:21 PM
Moto Galley app is for only viewing the photos right ? It does not take pictures. The problem here is apparently after taking the picture and before saving it, the camera app is doing some processing. We should have a better camera app.
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11 Posts

09-27-2017

IN

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  • Message 18 of 182

Re: MOTO G5s Plus:Picture quality changes after taking photos

2017-10-04, 19:21 PM

Moto Galley app is for only viewing the photos right ? It does not take pictures. The problem here is apparently after taking the picture and before saving it, the camera app is doing some processing. We should have a better camera app.

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37 Posts

10-06-2017

IN

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  • Message 19 of 182

Re: MOTO G5s Plus:Picture quality changes after taking photos

2017-10-06, 15:28 PM

even me getting the same issue, from other 3rd party apps no such issue .

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1 Posts

10-10-2017

IN

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  • Message 20 of 182

Re: MOTO G5s Plus:Picture quality changes after taking photos

2017-10-12, 18:25 PM

Even i am facing the same issues.I request moto to provide a fix as soon as possible as a hell lot of people have blindly bought this phone just by trusting the name called motorola.Many people couldnt accept the fact that moto has given such a sluggish response to the users.So kindly please fix this issue as soon as possible.

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