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6 Posts

09-07-2017

India

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  • Message 41 of 182

Re: Moto G5s Plus: Image crisp in Viewfinder but blurs/dulls after capture

2017-10-27, 14:58 PM

I could see that the Google Camera app performing better in low light situations.

I managed to install this. sadly, i couldn't install latest versions.

https://www.apkmirror.com/apk/google-inc/camera/camera-4-2-035-141213305-release/google-camera-4-2-035-141213305-android-apk-download/

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6 Posts

09-07-2017

India

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  • Message 42 of 182

Re: Moto G5s Plus: Image crisp in Viewfinder but blurs/dulls after capture

2017-10-27, 15:01 PM

Not just at times, it happens every time I capture an image using stock camera and latest updates to camera don't make any difference.
I also think that you (Lenovo) has the worst support of all. You just don't care about customers after they buy your product. You are not gonna survive with this type of behavior. For a big company like you, correction of such problem is not a big deal. Why are you careless?

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8 Posts

10-23-2017

India

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  • Message 43 of 182

Re: Moto G5 Plus Camera images are faded

2017-10-28, 15:37 PM

This one is from my g5 plus

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8 Posts

10-23-2017

India

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Re: Moto G5 Plus Camera images are faded

2017-10-28, 15:46 PM

This one is from iPhone 6. Looks much real to me or anyone out there!!

Though the phone is quite old as compared to g 5 plus but still nails it when taking pictures or videos. There is no use of implementing S7 like sensor in a phone if it cannot even identify nd capture the most basic thing properly...COLORS!!

 

Please look into this image quality issue and provide a relevant solution. 

 

Also there is more thing I noticed is that screen of g 5 plus also looks washed out which makes the camera images worse. Do something about ur hardware and software both!!

Expect to hear from u soon.

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8 Posts

10-23-2017

India

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  • Message 45 of 182

Re: Moto G5 Plus Camera images are faded

2017-10-28, 16:01 PM

G5 plus

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8 Posts

10-23-2017

India

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Re: Moto G5 Plus Camera images are faded

2017-10-28, 16:01 PM

iPhone 6

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8 Posts

10-23-2017

India

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Re: Moto G5 Plus Camera images are faded

2017-10-30, 16:46 PM

Today I compared g5 plus with mi 4... Nd found one defect in coloring system in g5 plus.. it lacks in yellow, little green nd red and thus the skin tone is also affected!!! 

Blue looks manageable

Find the attached g5plus image

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8 Posts

10-23-2017

India

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  • Message 48 of 182

Re: Moto G5 Plus Camera images are faded

2017-10-30, 16:51 PM

The. One from mi 4

Basically color balance is the problem here, what I feel and the auto iso adjustment. That can easily be fixed with some algorithm tweaks.

Hope u guys fix it in ur next update or I need to just move on and buy another phone. Bcoz this camera is not much usable like this.

 

Respond soon!!!

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2122 Posts

10-07-2016

Philippines

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  • Message 49 of 182

Re: Moto G5 Plus Camera images are faded

2017-11-01, 20:07 PM

wrote:

The. One from mi 4

Basically color balance is the problem here, what I feel and the auto iso adjustment. That can easily be fixed with some algorithm tweaks.

Hope u guys fix it in ur next update or I need to just move on and buy another phone. Bcoz this camera is not much usable like this.

 

Respond soon!!!


Thanks for this feedback, we'll share this input to our product team. 

 

-Venice 

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4 Posts

10-15-2017

United States of America

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  • Message 50 of 182

Re: Moto G5s Plus: Image crisp in Viewfinder but blurs/dulls after capture

2017-11-01, 20:30 PM
This reply from Motorola support is totally unacceptable. The definition of photos is as good if not better on my old g1 than on this g5s plus! You guys need fix this!
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