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02-18-2019

GB

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Microphone stops when speaker is on G5s

2019-02-21, 14:11 PM

When I receive a call the microphone on my Moto G5s stops working when I switch the speaker on. This only happens with phone calls and not when using WhatsApp calls and video call. I can hear the caller but they can't hear me. It first started happening when I updated to Android 8.1.0 . What is the solution to my problem anyone?

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8560 Posts

03-05-2018

US

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Re: Microphone stops when speaker is on G5s

2019-02-22, 21:49 PM

 wrote:

When I receive a call the microphone on my Moto G5s stops working when I switch the speaker on. This only happens with phone calls and not when using WhatsApp calls and video call. I can hear the caller but they can't hear me. It first started happening when I updated to Android 8.1.0 . What is the solution to my problem anyone?


I've seen you posted the same thread for this topic. I'll lock this thread so we can avoid cluttering on the site. Please refer to this original thread. Thank you. 

 

Closing thread.

 

Best regards,
Rich
Motorola Support



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