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shiva287
Punch Card
Posts: 27
Registered: ‎09-07-2017
Location: IN
Views: 1,490
Message 1 of 7

Mobile entering silent mode when connected to headphones

When connected to headphones the mobile ring volume automatically reduces , this can be visibly seen on screen with on screen and finally the phone goes into vibration mode .

 

Is this a glitch? Please help 

Motorola Employee
Motorola Employee
Posts: 5,397
Registered: ‎07-12-2014
Location: US
Views: 1,445
Message 2 of 7

Re: Mobile entering silent mode when connected to headphones


@shiva287 wrote:

When connected to headphones the mobile ring volume automatically reduces , this can be visibly seen on screen with on screen and finally the phone goes into vibration mode .

 

Is this a glitch? Please help 


Hi shiva287,

 

When did this start happening? Have you tried using a different headphones? Have you tested if the same will happen if you put the phone in safe mode?

 

Regards,

JM

Motorola Support

shiva287
Punch Card
Posts: 27
Registered: ‎09-07-2017
Location: IN
Views: 1,409
Message 3 of 7

Re: Mobile entering silent mode when connected to headphones

I havent tried the safe mode . When connected to headset for first 30 to 50 minutes it is ok , after that this happens

shiva287
Punch Card
Posts: 27
Registered: ‎09-07-2017
Location: IN
Views: 1,374
Message 4 of 7

Re: Mobile entering silent mode when connected to headphones

Yes this happens in silent mode also


@moto_JM wrote:

@shiva287 wrote:

When connected to headphones the mobile ring volume automatically reduces , this can be visibly seen on screen with on screen and finally the phone goes into vibration mode .

 

Is this a glitch? Please help 


Hi shiva287,

 

When did this start happening? Have you tried using a different headphones? Have you tested if the same will happen if you put the phone in safe mode?

 

Regards,

JM

Motorola Support


 

Motorola Employee
Motorola Employee
Posts: 5,397
Registered: ‎07-12-2014
Location: US
Views: 1,368
Message 5 of 7

Re: Mobile entering silent mode when connected to headphones

Does it happen whenever you connect a headphone or does it happen at specific times during the day? 

 

-JM

Sakthir43
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Posts: 1
Registered: ‎01-05-2020
Location: IN
Views: 220
Message 6 of 7

Re: Mobile entering silent mode when connected to headphones

It's happening during night Time

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Senior MotoAgent
Senior MotoAgent
Posts: 1,058
Registered: ‎04-04-2018
Location: IN
Views: 204
Message 7 of 7

Re: Mobile entering silent mode when connected to headphones


@Sakthir43 wrote:

It's happening during night Time


Hi Sakthir43,

 

Thanks for posting! Are you facing the same issue with the device? Kindly confirm.

 

Regards,

Suman



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