cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
xurc
Punch Card
Posts: 16
Registered: ‎10-26-2018
Location: PL
Views: 3,662
Message 1 of 95

Moto G5S Oreo Update

Hi,
I've bought another device from Motorola: G5S and also my device does not see Oreo update. @Agent_Rich would you be so kind to check this as well? I've updated my profile.

BR,
xurc

 

Edit: Moved to G5S Community | Title corrected - Rich

xurc
Punch Card
Posts: 16
Registered: ‎10-26-2018
Location: PL
Views: 3,661
Message 2 of 95

Re: Moto G5 7.1 update

Hi,
I've bought another device from Motorola: G5S and also my device does not see Oreo update. @Agent_Rich would you be so kind to check this as well? I've updated my profile.

BR,
xurc

Senior MotoAgent
Senior MotoAgent
Posts: 5,339
Registered: ‎03-05-2018
Location: US
Views: 3,572
Message 3 of 95

Re: Moto G5 7.1 update

Hi xurc,

 

Thanks for updating your profile. Can you confirm your carrier? 

 

Best regards,
Rich
Motorola Support

LucaBR
Punch Card
Posts: 8
Registered: ‎10-18-2017
Location: IT
Views: 3,538
Message 4 of 95

Re: Moto G5 7.1 update

I'm still waiting Oreo and/or October patch (stuck on June patch) for my G5s (reteu - Italy).

May you check my profile too?

Best regards,
Luca
Senior MotoAgent
Senior MotoAgent
Posts: 5,339
Registered: ‎03-05-2018
Location: US
Views: 3,502
Message 5 of 95

Re: Moto G5 7.1 update

Hi LucaBR,

 

Thanks for posting and for updating your profile. I'll check with my if you have the latest patch, but we don't have an Oreo yet in Italy as of this time. 

 

Best regards,
Rich
Motorola Support

 

 

forza1910
Fanfold Paper
Posts: 3
Registered: ‎11-28-2018
Location: DE
Views: 3,483
Message 6 of 95

Re: Moto G5 7.1 update


@LucaBR  schrieb:
I'm still waiting Oreo and/or October patch (stuck on June patch) for my G5s (reteu - Italy).

May you check my profile too?

Best regards,
Luca

The same here in Germany 😪😥😓

Senior MotoAgent
Senior MotoAgent
Posts: 5,339
Registered: ‎03-05-2018
Location: US
Views: 3,443
Message 7 of 95

Re: Moto G5 7.1 update

Hi LucaBR,

 

Thanks for updating your profile. We have checked this and you're on the latest build. 

 

Best regards,
Rich
Motorola Support

LucaBR
Punch Card
Posts: 8
Registered: ‎10-18-2017
Location: IT
Views: 3,386
Message 8 of 95

Re: Moto G5 7.1 update

Thank you very much for help.
But what does "latest build" mean?

Regards
Luca
plissken
Punch Card
Posts: 7
Registered: ‎11-28-2018
Location: DE
Views: 3,374
Message 9 of 95

Re: Moto G5S Oreo Update

Hi,

I'm still waiting Oreo and/or October patch (stuck on June patch) for my G5s (reteu - Germany).

May you check my profile too?

Best regards,

Senior MotoAgent
Senior MotoAgent
Posts: 5,339
Registered: ‎03-05-2018
Location: US
Views: 3,351
Message 10 of 95

Re: Moto G5 7.1 update

Hi LucaBR,

 

Sorry for the confusion. The current version of your software is up to date, you're on the latest software update. Kindly check our website from time to time for any news about the software upgrade. Here are the links. Thanks.

 

https://support.motorola.com/us/en/softwareupgrade/countryselector

https://blog.motorola.com/

 

Best regards,
Rich
Motorola Support

Top Kudoed Authors