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JB07
Serial Port
Posts: 29
Registered: ‎07-24-2018
Location: IN
Views: 8,532
Message 1 of 34

Moto G5S and Moto G5S Plus does not support Airtel VoLTE ?

The Motorola phone is not listed as supported by Airtel.

https://www.airtel.in/volte

 

What can I do to get it working on my Moto G5S Plus?

Pratikamrutkar
Serial Port
Posts: 13
Registered: ‎02-01-2018
Location: IN
Views: 8,470
Message 2 of 34

Re: Moto G5S and Moto G5S Plus does not support Airtel VoLTE ?

Enable enhanced lte mode in network settings. If didn't work, try resetting network settings and at last if nothing happens, reset ur handset. 

If nothing works then use slot 2 or go to service center.

Pratikamrutkar
JB07
Serial Port
Posts: 29
Registered: ‎07-24-2018
Location: IN
Views: 8,449
Message 3 of 34

Re: Moto G5S and Moto G5S Plus does not support Airtel VoLTE ?

Enable enhanced lte mode in network settings.

-- didnt get this option in my g5s+

 

If didn't work, try resetting network settings

-- didnt work either.

 

and at last if nothing happens, reset ur handset. 

-- no luck with reset.

 

If nothing works then use slot 2

-- 4G works but VoLte did not.

 

or go to service center.

-- hmmmmmmm

JB07
Serial Port
Posts: 29
Registered: ‎07-24-2018
Location: IN
Views: 8,444
Message 4 of 34

Re: Moto G5S and Moto G5S Plus does not support Airtel VoLTE ?

did you try it with moto g5splus + airtel 4g sim ?
NikhilJpr
802.11n
Posts: 858
Registered: ‎07-05-2017
Location: IN
Views: 8,537
Message 5 of 34

Re: Moto G5S and Moto G5S Plus does not support Airtel VoLTE ?

Moto G5S and Moto G5S Plus only support Jio VOLTE.

 

So forget about using Airtel VOLTE.

Pratikamrutkar
Serial Port
Posts: 13
Registered: ‎02-01-2018
Location: IN
Views: 8,427
Message 6 of 34

Re: Moto G5S and Moto G5S Plus does not support Airtel VoLTE ?

Please note that VoLTE is more an operator supported service than a device feature. While you need a 4G enabled device (which Moto G5S and G5s Plus already is), as well as VoLTE Software support on the device (in general most new devices will support this), the support for VoLTE needs to come from the service provider.

Pratikamrutkar
NikhilJpr
802.11n
Posts: 858
Registered: ‎07-05-2017
Location: IN
Views: 8,410
Message 7 of 34

Re: Moto G5S and Moto G5S Plus does not support Airtel VoLTE ?


@Pratikamrutkar wrote:

Enable enhanced lte mode in network settings. If didn't work, try resetting network settings and at last if nothing happens, reset ur handset. 

If nothing works then use slot 2 or go to service center.


➡️ Airtel VOLTE does not work on this phone. The steps given by you will not help at all. 

JB07
Serial Port
Posts: 29
Registered: ‎07-24-2018
Location: IN
Views: 8,374
Message 8 of 34

Re: Moto G5S and Moto G5S Plus does not support Airtel VoLTE ?

You are correct.

I was eneded up buying a [Removed], peice of DUNG name Moto G5S Plus.

 

Edited for site rule violation - .https://forums.lenovo.com/t5/Forum-Feedback/Moto-Owners-Forum-Site-Rules/m-p/3269704/highlight/true#... - must follow all rules if you want to participate.-Sandip

manojkrs
Punch Card
Posts: 16
Registered: ‎01-03-2017
Location: IN
Views: 8,350
Message 9 of 34

Re: Moto G5S and Moto G5S Plus does not support Airtel VoLTE ?

Seriously, worst support by moto. All small times devices are have airtel and volte support now. 

Senior MotoAgent
Senior MotoAgent
Posts: 1,640
Registered: ‎03-04-2016
Location: IN
Views: 8,343
Message 10 of 34

Re: Moto G5S and Moto G5S Plus does not support Airtel VoLTE ?

Hi 

 

Thanks for your interest. We're always looking for opportunities to expand the networks for our phones. We'll share your feedback with our product teams.

 

Thanks

Sandip

Moto Support

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