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ArpitJain
Paper Tape
Posts: 1
Registered: ‎02-15-2018
Location: IN
Views: 528
Message 1 of 3

Moto G5s Plus Calling Serious Issue

Hi Motorola Team,

 

Just bought a new Moto G5s plus in India and found a problem in calling App of the mobile.

If we dial a number more than of 10 digit (Ex: 919876543210), the mobile phone connect the call with the mobile number of first 10 digit, instead of giving error for wrong number.

Ex: For 919876543210 it connect the call with user having number 9198765432. Which is wrong, as 91 is india code and it must be skipped OR a error message must be there.

 

Call is a basic functionality of a Mobile phone, and having a issue in that is very critical/serious.

 

Consider a scenario where person want to make ISD call, then he need to pre-fix country code in number. Because of this issue ISD call will not be able to connect.

 

This could be same issue in other Motorola variant too, not sure.

Kindly solve this issue.

 

Thanks,

Arpit

John_Dee
Token Ring
Posts: 406
Registered: ‎01-03-2018
Location: GB
Views: 478
Message 2 of 3

Re: Moto G5s Plus Calling Serious Issue

Mobile numbers in the UK are eleven (11) digits (e.g. 07 123 456 789); I use them all the time without problem.
NikhilJpr
802.11n
Posts: 858
Registered: ‎07-05-2017
Location: IN
Views: 469
Message 3 of 3

Re: Moto G5s Plus Calling Serious Issue

Use +91

There won't be any issue.

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