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Senior MotoAgent
Senior MotoAgent
Posts: 5,397
Registered: ‎07-12-2014
Location: US
Views: 2,983
Message 21 of 397

Re: Moto G5s Plus Camera Related Serious Issues


@Yogi306 wrote:
And why nobody not responding on the Front Camera Video recording by anybody from Moto support ?

Hi Yogi306,

 

Can you share a video taken using the front camera? We'd like to see what you are actually seeing.

 

-JM

Yogi306
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Posts: 75
Registered: ‎09-12-2017
Location: IN
Views: 2,940
Message 22 of 397

Re: Moto G5s Plus Camera Related Serious Issues


@moto_JM wrote:

@Yogi306 wrote:
And why nobody not responding on the Front Camera Video recording by anybody from Moto support ?

Hi Yogi306,

 

Can you share a video taken using the front camera? We'd like to see what you are actually seeing.

 

-JM



And you guarantee you will reply after i share video, because there are lot of post with samples by other users, and once that is posted , nobody from moto support responding.
so do you think we have spare time for all you want, and you simply not responding to the post that you are responsible.??

Kunal1217
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Posts: 30
Registered: ‎09-07-2017
Location: IN
Views: 2,919
Message 23 of 397

Re: Moto G5s Plus Camera Related Serious Issues

I have posted two videos link. One is by a youtube reviewer and one is which I have shot. I don't know why are you asking for more videos. Does that mean you didn't even read our posts?

Yogi306
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Posts: 75
Registered: ‎09-12-2017
Location: IN
Views: 2,894
Message 24 of 397

Re: Moto G5s Plus Camera Related Serious Issues


@Kunal1217 wrote:

I have posted two videos link. One is by a youtube reviewer and one is which I have shot. I don't know why are you asking for more videos. Does that mean you didn't even read our posts?


Hello Kunal,

when you are getting your new phone (replaced one)

for me pickup scheduled for 2morow.

Kunal1217
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Posts: 30
Registered: ‎09-07-2017
Location: IN
Views: 2,860
Message 25 of 397

Re: Moto G5s Plus Camera Related Serious Issues

I will receive it on 16th. Will update you guys then.

MadBonzi
Serial Port
Posts: 15
Registered: ‎09-09-2017
Location: IN
Views: 1,919
Message 26 of 397

Re: Moto G5S Plus - Video Quality on Front Facing Camera | Serious Software Bug

Same problem in the new phone .

balu4007
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Posts: 30
Registered: ‎09-11-2017
Location: IN
Views: 2,813
Message 27 of 397

Re: Moto G5s Plus Camera Related Serious Issues

hey kunal i got the replaced mobile but no improvement in the front camera think its a software issue hope it will be resolved by a software update......
Kunal1217
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Posts: 30
Registered: ‎09-07-2017
Location: IN
Views: 2,740
Message 28 of 397

Re: Moto G5s Plus Camera Related Serious Issues

Same here bro. Bought xperia xzs. Don't want to deal with these problems and all. Got that for 38k and will get 3k reimbursement from office so effectively 35 k... which is a sweet deal. 

Yg19
Paper Tape
Posts: 3
Registered: ‎09-17-2017
Location: IN
Views: 2,720
Message 29 of 397

Re: Moto G5s Plus Camera Related Serious Issues

I am having shutterlag problem with the camera.......does the company provide some update or something to fix that??

Yg19
Paper Tape
Posts: 3
Registered: ‎09-17-2017
Location: IN
Views: 2,719
Message 30 of 397

Re: Moto G5s Plus Camera Related Serious Issues

Sir, I am facing shutter lag issues while clicking pictures....will the company provide an update or a fix for that???

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