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Keshav_1994
What's DOS?
Posts: 1
Registered: ‎09-04-2018
Location: IN
Views: 621
Message 1 of 2

Moto g5 S plus software update issues after security patch

Experiencing slow starting of device and apps are working slow oftenly get pop up saying Android stopped working/ close app/wait etc after insatalling newer system update

 

Please refer image attached for version

Senior MotoAgent
Senior MotoAgent
Posts: 1,034
Registered: ‎10-08-2015
Location: IN
Views: 502
Message 2 of 2

Re: Moto g5 S plus software update issues after security patch

Hi Keshav_1994,

 

Welcome to Forums,

 

We are sorry for the inconvenience caused. This is happening because of linking to third-party app stores or websites that offer APKs is not allowed according to the Google play store policy.

 

To fix this we request you to open the app info dialog and select "Clear cache". If that does not work, try the "uninstall updates" option. Then download and reinstall the latest version of the Google play services using the Play store link.

 

Here are the steps for same:

*Tap on Settings>>Apps>>3 vertical dots>>Reset app preferences>>Reset apps.

*Tap on Settings>>Apps>>Google play services>>3 vertical dots>>Uninstall updates & re-Install the latest version.

*Tap on Settings>>Apps>>Google play services for instant apps>>Uninstall updates & re-Install the latest version.

*Tap on Settings>>Apps>>Google play store>>3 vertical dots>>Uninstall updates & re-Install the latest version.

 

And reboot the device. 

 

N.B. if the device prompts you to allow the permission for Device administration, uncheck the "Find My Device" option.

 

Thanks & Regards
Nikh
Lenovo-Moto Support

 

 

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