09-08-2018 10:18 AM
Recently my phone started having following problems
1. Not connecting promptly when data is switched on.
2. Showing connected, no internet
3. Data connection comes after waiting for a very long time, sometimes it's not there.
4. Even it data connection gets on, it does not works and stops in between , the icon is showing data connected, when disconnected and again connected it shows same problem.
I went to authorised service centre at sukhdev market, initially they denied about any problems and tried to solve problem using another Sim but same problem continued. After keeping my phone for a week the phone was returned saying that the problem is with Sim card.
Changed Sim cards and still same problem. Went to boot menu and it says Phone ICCID COMPARE WITH SIM ICCID:ERROR
Somebody please help.
09-08-2018 07:03 PM
09-10-2018 01:47 PM
Thanks for reaching out to us. We are ready to help here. Just to confirm, did you submit the phone in for repair? We would like to get more information about your case. Please email your details to firstname.lastname@example.org. Share the center's name and location and a copy of your job sheet or reference number. We want to help. We will properly escalate your concern.
**Please don't ask me questions by Personal Message; questions belong in the forums.