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03-28-2018

IN

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  • Message 21 of 23

Re: Moto g5s plus slows down after oreo update

2019-11-14, 7:32 AM

I'm facing the same issue for the past few weeks. The exact same issues, including "phone not being able to detect my swipe to pick calls", "touch sensitivity taking too much time to respond".

 

And the fact that these are not just specific to any apps is the worst part. I had purchased the same mobile for my mother also since is loved its performance in the first year of my purchase.

 

Really sad about its present condition. I'm a regular customer of Lenovo. My personal and office laptops are both lenovo and I'm very happy with their performance. Waiting to see if I get any help with respect to my phone.

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1505 Posts

04-04-2018

IN

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  • Message 22 of 23

Re: Moto g5s plus slows down after oreo update

2019-11-15, 6:19 AM

 wrote:

I'm facing the same issue for the past few weeks. The exact same issues, including "phone not being able to detect my swipe to pick calls", "touch sensitivity taking too much time to respond".

 

And the fact that these are not just specific to any apps is the worst part. I had purchased the same mobile for my mother also since is loved its performance in the first year of my purchase.

 

Really sad about its present condition. I'm a regular customer of Lenovo. My personal and office laptops are both lenovo and I'm very happy with their performance. Waiting to see if I get any help with respect to my phone.


Hi AswathyM,

 

Sorry to know this and thanks for posting! May I know when did you receive the update and when did the issue start? Have you performed Clear Cache on your device? If not, please do it-- go to Settings > Apps & notifications > App Info > select the apps > Storage > Clear Cache > restart the device. Let me know how it goes.

 

Regards,

Suman



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1 Posts

02-28-2020

US

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  • Message 23 of 23

Re:Moto g5s plus slows down after oreo update

2020-02-28, 18:01 PM
I agree.. its a piece of crap.. thats why even their customer care people dont have an answer.. They are the worst company.. with waste of products... Its a bitter lesson learnt.. but at a high price...
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