cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Sgdapper1
Blue Screen Again
Posts: 2
Registered: ‎07-10-2019
Location: IN
Views: 218
Message 1 of 3

My phone is not charging rapidly (motog5splus)

 
Highlighted
Senior MotoAgent
Senior MotoAgent
Posts: 6,285
Registered: ‎03-05-2018
Location: US
Views: 175
Message 2 of 3

Re: My phone is not charging rapidly (motog5splus)

Hi Sgdapper1,

 

Thanks for posting. Are you using the original charger of the phone? Try charging it in safe mode. See if it helps. 

 

To Enable Safe Mode

1. Press and hold the Power button until Power off comes up on the screen.
2. Touch and HOLD Power off on the screen until reboot to safe mode appears.

Best regards,
Rich
Motorola-Lenovo Support

 

 

Marcos221
Punch Card
Posts: 62
Registered: ‎01-26-2017
Location: BR
Views: 114
Message 3 of 3

Re: My phone is not charging rapidly (motog5splus)

Hi, it's a good idea to charge your smartphone with an original charger, and during charging try not to use your device as it takes time to charge.
Desde já agradeço!
Top Kudoed Authors