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Paper Tape
Posts: 2
Registered: ‎06-21-2019
Location: GB
Views: 354
Message 1 of 2

No range issue in sim2 after latest update

Hi Team

I had received update yesterday morning and after the update I started facing issue with my sim 2. It's showing no range, I had logged the complaint with the provider but they confirmed no issue from there end.

I tried resetting the wife, network Bluetooth option but no luck. 

If I insert the same sim in another mobile it works. So I believe latest update have some big.

Please check. 


Also confirm if I am the only one facing this issue.

Punch Card
Posts: 12
Registered: ‎06-18-2019
Location: ES
Views: 241
Message 2 of 2

Re: No range issue in sim2 after latest update

Hi,are you talking about the recent update with the date April 1st 2019 for security updates and April 26 2019 for kernel? (Shown in Settings -> System -> About)


When you say "showing no range" do you mean that you're not seeing a signal? That the bars are empty? When you swipe down from the top, in the top left of the screen where it normally says your network name, does it now say "No service"?


What about if you go into your mobile network settings, expand the advanced settings section, and try to de-select "Select a network automatically"? Does that work, and if so can you manually select a network?

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