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4 Posts

07-10-2019

India

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  • Posts: 4
  • Registered: ‎07-10-2019
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No sound in my moto g5s plus

2019-09-16, 9:38 AM

From today's morning suddenly my phone sound not responding. I checked the hardwere device from moto help and run the phone in safe mode but no positive results comes. Still my phone is gone in silent. No ringtone, no sms tone, no media sound. Please help.

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5996 Posts

12-04-2017

India

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  • Posts: 5996
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  • Location: India
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  • Message 2 of 2

Re: No sound in my moto g5s plus

2019-09-16, 11:27 AM

 wrote:

From today's morning suddenly my phone sound not responding. I checked the hardwere device from moto help and run the phone in safe mode but no positive results comes. Still my phone is gone in silent. No ringtone, no sms tone, no media sound. Please help.


Hi Asim19,

 

This is odd, sounds more like a hardware issue to me. If you have already tried testing in hardware test with no result--then the next logical option would be service/repair.

 

Regards,

Swaraj

Motorola Support

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