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1 Posts

01-13-2018

US

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Phone call audio has too much bass - how to adjust?

2018-01-13, 15:52 PM

The sound coming through the earpiece speaker is very bassy and it's hard to hear what people are saying because it makes their voices sound very low and muffled. How can I change it to make it more treble? 

 

It sounds the same with or without a case. It also sounds like this no matter what carrier the other caller is using.

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473 Posts

08-28-2017

PH

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Re: Phone call audio has too much bass - how to adjust?

2018-02-09, 21:42 PM

wrote:

The sound coming through the earpiece speaker is very bassy and it's hard to hear what people are saying because it makes their voices sound very low and muffled. How can I change it to make it more treble? 

 

It sounds the same with or without a case. It also sounds like this no matter what carrier the other caller is using.


Hi Luminous,

 

We understand how important it is for you to have a good and working device. When did it start happening? Also, have you tried booting the device in safe mode if it's perfectly working? Thanks!

 

Regards,
Tim
Motorola Support

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