09-06-2018 02:56 AM
Welcome to Forums,
Sorry to know about this, can you check with below checkpoints and let us know?
*Does it happen with the particular sim or with all sim cards?
*Have you tried to swap the sim cards and see if that helps try checking the same in slot 2 also, try to check with any other Jio sim cards.
*Also, I would suggest resetting your APN settings, just go to Settings > Network & Internet > Mobile Network > Access Point Names > Reset APN.
* Tap on Settings>>Backup & reset>>Network Reset.
Thanks & Regards