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6 Posts

04-21-2018

IN

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  • Message 11 of 21

Re: Turbo charger on MOTO G5S plus slow charging issue..

2018-04-21, 12:59 PM

Problem Solved!!!

Please make the phone to factory settings again and then reboot it. Your phone will start turbo charging again.

This is due to the clean master which delete chache memory files of the system where turo charging file was stored.

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6 Posts

04-21-2018

IN

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  • Message 12 of 21

Re: Turbo charger on MOTO G5S plus slow charging issue..

2018-04-21, 13:05 PM

Problem Solved!!! Please make the phone to factory settings again and then reboot it. Your phone will start turbo charging again. This is due to the clean master which delete chache memory files of the system where turo charging file was stored.

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88 Posts

05-23-2017

IN

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  • Message 13 of 21

Re: Turbo charger on MOTO G5S plus slow charging issue..

2018-04-21, 13:57 PM

Try calibrating the battery. To do this, put your phone on charge and hold the power button until the phone restarts. Let it charge till 100% without any disturbance. Or you could do this just before you go to bed and let it remain connected overnight.

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4 Posts

04-20-2018

IN

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  • Message 14 of 21

Re: Turbo charger on MOTO G5S plus slow charging issue..

2018-04-25, 10:05 AM

Factory Reset worked for me, steps in detail

 

1. When starting with brand new phone, do not configure it with email, just finish with minimum setup and once done, proceed to (Settings -> About Phone -> System updates). It will show new updates, download and install it

 

2. Follow phone software/system update multiple times, for me it showed up 4-5 times. Once your phone is updated to latest version and do not show any new system update to apply, you are good to go for next step.

 

3. Go to (Settings -> Backup & Reset -> Factory data reset -> Reset Phone). Confirm and it will take few mins to reset phone. When phone is starting this time, configure your phone properly as per your needs. Once phone starts up completely and you are at home screen, now check for system update, and it should not show any new update.

 

So after System update, followed by Factory reset, my phone slow charging issue is fixed.

Now it chares at 35-40% in 1 hour with TurboPower Connected

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1 Posts

05-08-2018

IN

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  • Message 15 of 21

Re: Turbo charger on MOTO G5S plus slow charging issue..

2018-05-08, 8:43 AM

I also baught it in December but now battery is draining too fast even can not perform for 3 hours and charging is too low that taking one full day for 100%. Also, in built apps like outlook getting corrupted again & again. 1st time tried other than samsung & experiencing worst........!!!!!

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1 Posts

05-14-2018

IN

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  • Message 16 of 21

Re: Turbo charger on MOTO G5S plus slow charging issue..

2018-05-14, 11:26 AM

Hi,

I had the same exact problem, I checked the charger also, but the problem was with the battery.

I discharged the battery completely to 0 percent.

Even pressed power and volume down and printed barcodes, so that the battery drains competely.

Then started the phone and it works fine now.

 

Used Ampere and AccuBattery to check how much charge I was getting before and after the issue.

 

Hope it helps

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7 Posts

05-19-2018

IN

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  • Message 17 of 21

Re: Turbo charger on MOTO G5S plus slow charging issue..

2018-05-19, 17:11 PM

This problem is due to some software update

 

Fast charging works after switching off  the phone n charging.

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1689 Posts

03-04-2016

IN

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  • Message 18 of 21

Re: Turbo charger on MOTO G5S plus slow charging issue..

2018-05-21, 11:32 AM

 wrote:

This problem is due to some software update

 

Fast charging works after switching off  the phone n charging.


Have you tried to check the above-mentioned steps and see if that helps.

 

Thanks

Sandip



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7 Posts

05-19-2018

IN

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  • Message 19 of 21

Re: Turbo charger on MOTO G5S plus slow charging issue..

2018-05-21, 15:21 PM
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7 Posts

05-19-2018

IN

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  • Message 20 of 21

Re: Turbo charger on MOTO G5S plus slow charging issue..

2018-05-21, 15:22 PM
It's working after factory reset, thanks.
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