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Administrator
Administrator
Posts: 17,388
Registered: ‎02-03-2016
Location: US
Views: 835
Message 21 of 91

Re: Very fast battery draining in Moto G5s Plus after upgrading to Oreo

Folks, I checked several of your profiles. We need some information to look into this. Please update your profile with current phone, carrier and serial number -- this will help me investigate. Please make sure that the options under Settings > Motorola Privacy are on as well, and let me know (just reply here) if it's okay for me to look at your apps to see if they are a source of problems.

Need help updating your profile? See here. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Thanks,

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
Sameer96
Blue Screen Again
Posts: 4
Registered: ‎10-04-2018
Location: IN
Views: 882
Message 22 of 91

Re: Very fast battery draining in Moto G5s Plus after upgrading to Oreo

hello Matt,

i have updated my profle as requested. please let me know. my phone is taking around 4-5 hours to charge. 

Venkat0707
Paper Tape
Posts: 5
Registered: ‎09-27-2018
Location: IN
Views: 881
Message 23 of 91

Re: Very fast battery draining in Moto G5s Plus after upgrading to Oreo

Hello Sandip,

Please reply,

I'm still facing the issue.. battery drains do quick after Oreo update. 

Also please be informed that my Motorola privacy is on only.

 

Thanks, 

Venkat 

Sameer96
Blue Screen Again
Posts: 4
Registered: ‎10-04-2018
Location: IN
Views: 873
Message 24 of 91

Re: Very fast battery draining in Moto G5s Plus after upgrading to Oreo

Hi Matt, I have updated the information in my profile. It takes around 4-5 hours to charge my phone. Please check.
AbhisekKundu
Paper Tape
Posts: 1
Registered: ‎10-09-2018
Location: IN
Views: 855
Message 25 of 91

After getting OREO update ,facing battery issue.

Day before yesterday updated to OREO but facing battery issue mainly.Draining fastly and charging very slowly...even it's taking 6-7 hrs to charge fully.Very upset...please fix this asap.

Chetanv5
Paper Tape
Posts: 2
Registered: ‎10-09-2018
Location: IN
Views: 863
Message 26 of 91

Re: Very fast battery draining in Moto G5s Plus after upgrading to Oreo

Hi,

 

Even I'm facing the same problems. It takes longer time to charge and drains fastly. Have been using the same apps before and after update, so I think it's not a problem of apps. 

 

I've enabled the settings as mentioned. Please check and help.

 

Thanks

John_Rinaldo
Fanfold Paper
Posts: 7
Registered: ‎11-24-2017
Location: IN
Views: 849
Message 27 of 91

Re: Very fast battery draining in Moto G5s Plus after upgrading to Oreo

The problem still persist after oreo update .. The battery is draining as hell Moto is poor these days .. its almost over 10 days of update still no solution for users .. I updated my settings and turned on moto privacy .. please do something moto😭

YashMore
Blue Screen Again
Posts: 3
Registered: ‎10-09-2018
Location: IN
Views: 839
Message 28 of 91

Re: Very fast battery draining in Moto G5s Plus after upgrading to Oreo

My phone g5splus has the same charging, wifi connection and battery drainage problems as well.
Did put serial number etc in the profile.
Take a look please.
Senior MotoAgent
Senior MotoAgent
Posts: 6,024
Registered: ‎12-04-2017
Location: IN
Views: 833
Message 29 of 91

Re: Very fast battery draining in Moto G5s Plus after upgrading to Oreo

Hi All,

 

We thank you for updating your profile, let me take a look at these and get back to you. In the meantime can we have your device test in Safe Mode for 24 hours to see if this is an app issue? To go into Safe Mode, press the physical power key, then press and hold the pop-up "Power off" key until the Safe Mode instructions pop up. Let us know your observation, this will further help us investigate.

 

Also, would advise removing any background apps consuming battery which you do not use and observe. 


Regards,
Swaraj

Moto Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
John_Dee
Token Ring
Posts: 406
Registered: ‎01-03-2018
Location: GB
Views: 813
Message 30 of 91

Re: Very fast battery draining in Moto G5s Plus after upgrading to Oreo


@Agent_Swaraj wrote:
[SNIP]

Also, would advise removing any background apps consuming battery which you do not use and observe. 

[SNIP]

How does one identify such "background apps"?

Is there an Android equivalent of the Windows "Task Manager"?

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