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Chetanv5
Paper Tape
Posts: 2
Registered: ‎10-09-2018
Location: IN
Views: 793
Message 31 of 91

Re: Very fast battery draining in Moto G5s Plus after upgrading to Oreo

When I restarted in SAFE Mode, the battery drained even faster.

 

Please help. Not even getting 12 hours of battery

John_Rinaldo
Fanfold Paper
Posts: 7
Registered: ‎11-24-2017
Location: IN
Views: 856
Message 32 of 91

Re: Very fast battery draining in Moto G5s Plus after upgrading to Oreo

As other user said .. The battery is draining even more faster in "SAFE MODE" .. please do fix this issue moto 😭

Senior MotoAgent
Senior MotoAgent
Posts: 6,032
Registered: ‎12-04-2017
Location: IN
Views: 835
Message 33 of 91

Re: Very fast battery draining in Moto G5s Plus after upgrading to Oreo


@Chetanv5 wrote:

When I restarted in SAFE Mode, the battery drained even faster.

 

Please help. Not even getting 12 hours of battery


Hi Chetanv5,

 

We would like to take a look. Please update your profile with the IMEI number of your phone? Is it okay if we look into your apps to determine what is causing the issue? This will help us investigate. Make sure that your Motorola Privacy is enabled. This will help us investigate. Make sure that your Motorola Privacy is enabled.

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Regards,

Swaraj

Moto support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
John_Rinaldo
Fanfold Paper
Posts: 7
Registered: ‎11-24-2017
Location: IN
Views: 831
Message 34 of 91

Re: Very fast battery draining in Moto G5s Plus after upgrading to Oreo

I have also updated the settings and the privacy is *on* .. please do check on mine too !! ... The battery performance is going too low .. 100-0% in 3hrs of normal usage .. please do something its getting worst

uskhanna
Fanfold Paper
Posts: 2
Registered: ‎09-27-2017
Location: IN
Views: 791
Message 35 of 91

Re: Very fast battery draining in Moto G5s Plus after upgrading to Oreo

Hello,

 

For me as well after updating to Oreo Battery is draining very fast. It hardly last for 5 Hours in normal usage.

Motorola Privacy is 'On' ,Could you please check and provide the fix for this issue ASAP.

 

Regards,

Venkat0707
Paper Tape
Posts: 5
Registered: ‎09-27-2018
Location: IN
Views: 789
Message 36 of 91

Re: Very fast battery draining in Moto G5s Plus after upgrading to Oreo

Hello Swaraj,

 

I updated all the details before 3 days and kept my mobile in safe mode for more than 24 hrs. May I know what action taken by support ppl from ur end? 

 

 

Battery drains so fast even in safe mode. 

 

Do the needful ASAP. It's getting worse day by day 

Senior MotoAgent
Senior MotoAgent
Posts: 6,032
Registered: ‎12-04-2017
Location: IN
Views: 741
Message 37 of 91

Re: Very fast battery draining in Moto G5s Plus after upgrading to Oreo

Hi Venkat0707,

 

Sorry about the delay, we are still looking into it, we will get back to you once we hear back from our product team.

 

Regards,

Swaraj

Moto Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
Mehul96
Paper Tape
Posts: 1
Registered: ‎10-25-2017
Location: IN
Views: 655
Message 38 of 91

Turbo charger not working after upgrading

After upgrading to Oreo phone is not charging fast through turbocharger.

John_Rinaldo
Fanfold Paper
Posts: 7
Registered: ‎11-24-2017
Location: IN
Views: 707
Message 39 of 91

Re: Very fast battery draining in Moto G5s Plus after upgrading to Oreo

I tried factory resetting and testing Mobile in safe mode for 24hrs nothing helped .. please fix this bug it's getting worse day by day ... Moto is poor in fixing bug please do something 😓

John_Rinaldo
Fanfold Paper
Posts: 7
Registered: ‎11-24-2017
Location: IN
Views: 677
Message 40 of 91

Re: Very fast battery draining in Moto G5s Plus after upgrading to Oreo

Is moto sleeping or what ? ...

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