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50 Posts

01-17-2015

India

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Why 802.11ac support is not present in Moto G5s plus?

2018-10-20, 7:35 AM

I have been trying to connect my phone to my AC router but it does not connect to 802.11ac but 802.11n. I don't understand what's wrong here but SD 625 does support 802.11ac according to the qualcomm website. Is it software disabled? I have fibre optics connection that provides more than 150 mbps of speed. Any help?

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5418 Posts

07-12-2014

United States of America

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Re: Why 802.11ac support is not present in Moto G5s plus?

2018-10-26, 21:25 PM

Hello Ashutoshm07,

 

Thanks for writing to us. We are always ready to help here. The Moto G5s Plus only supports the following wifi bands: 802.11 a/b/g/n (2.4 GHz + 5 GHz). Please refer to the specifications page for the Moto G5s Plus here: https://www.motorola.com/us/products/moto-g-plus-gen-5-special-edition

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

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