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6 Posts

09-04-2017

United Kingdom of Great Britain and Northern Ireland

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Why Hasn't Moto G5s Plus been released in the UK by motorola or Amazon?

2017-09-12, 11:27 AM

Hello, Why hasn't the Moto G5s Plus not been released for the UK by Amazon or Motorola? Other sellers on Amazon are selling it but I am not sure if they're scams or not, so i'm waiting on motorola/Amazon direct to offcially sell the phone. Weird part is, when I asked these Amazon marketplace third party sellers, if the Moto G5s Plus they were selling were for the UK and where they got them from. They replied to me that they got their Moto G5s plus phones from the official Motorola/Lenovo UK Distributor. If Motorola/Lenovo are distributing phones to businesses in the UK, why not just sell it to UK customers aswell.

 

Finally when will the Moto G5s Plus be out for sale in the UK? I'm contemplating buying an Honor 9 or a Sony Xperia xxx, because Moto/Lenovo have gone radio silence on when the Moto G5s Plus will be out. 

 

Other pre-order phones on Amazon have dates when their phones will be out, Motorola is the only business that doesn't. Very frustrating.

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1 Posts

09-13-2017

United Kingdom of Great Britain and Northern Ireland

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Re: Why Hasn't Moto G5s Plus been released in the UK by motorola or Amazon?

2017-09-13, 9:43 AM

Hi JM,

 

Well it's clear that Lenovo won't give an expected date. But can you at least give a period. Days, Weeks, Months?

 

Is there any indication as to what is causing the delay - is it to do with marketing, or a supply problem so not enough UK devices yet, or is there some software/hardware issue that needs addressing first?

 

Thanks.

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5418 Posts

07-12-2014

United States of America

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Re: Why Hasn't Moto G5s Plus been released in the UK by motorola or Amazon?

2017-09-12, 18:05 PM

wrote:

Hello, Why hasn't the Moto G5s Plus not been released for the UK by Amazon or Motorola? Other sellers on Amazon are selling it but I am not sure if they're scams or not, so i'm waiting on motorola/Amazon direct to offcially sell the phone. Weird part is, when I asked these Amazon marketplace third party sellers, if the Moto G5s Plus they were selling were for the UK and where they got them from. They replied to me that they got their Moto G5s plus phones from the official Motorola/Lenovo UK Distributor. If Motorola/Lenovo are distributing phones to businesses in the UK, why not just sell it to UK customers aswell.

 

Finally when will the Moto G5s Plus be out for sale in the UK? I'm contemplating buying an Honor 9 or a Sony Xperia xxx, because Moto/Lenovo have gone radio silence on when the Moto G5s Plus will be out. 

 

Other pre-order phones on Amazon have dates when their phones will be out, Motorola is the only business that doesn't. Very frustrating.


Hi NigloriousJew,

 

The Moto G5s Plus has not launched for sale yet. We don't have a specific date but you can visit the official Motorola UK website from time to time for updates. You may also register on this link to receive updates about it: https://pages.motorola-mail.com/registration-gb-en/

 

The regular Moto G5s is already on sale. Check here: https://www.motorola.co.uk/products/moto-g-gen-5-special-edition/ecomm

 

Regards,

JM

Motorola Support

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1 Posts

09-13-2017

United Kingdom of Great Britain and Northern Ireland

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Re: Why Hasn't Moto G5s Plus been released in the UK by motorola or Amazon?

2017-09-13, 9:43 AM

Hi JM,

 

Well it's clear that Lenovo won't give an expected date. But can you at least give a period. Days, Weeks, Months?

 

Is there any indication as to what is causing the delay - is it to do with marketing, or a supply problem so not enough UK devices yet, or is there some software/hardware issue that needs addressing first?

 

Thanks.

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6 Posts

09-04-2017

United Kingdom of Great Britain and Northern Ireland

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Re: Why Hasn't Moto G5s Plus been released in the UK by motorola or Amazon?

2017-09-13, 12:44 PM
Moto G5s Plus now available in the Region of Benelux but still not in the UK. Motorola are dropping the ball big time on its UK Citizens. I cannot salute this. Not Once! Not Now!! Not Ever!!!
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1 Posts

09-13-2017

United Kingdom of Great Britain and Northern Ireland

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Re: Why Hasn't Moto G5s Plus been released in the UK by motorola or Amazon?

2017-09-13, 16:22 PM

Yet its on sale since yesterday from John Lewis as well (With a free set of Motorola Headphones)

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3 Posts

09-02-2017

United Kingdom of Great Britain and Northern Ireland

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Re: Why Hasn't Moto G5s Plus been released in the UK by motorola or Amazon?

2017-09-13, 19:52 PM

do you know the model of the headphones, may order from john lewis

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3 Posts

09-02-2017

United Kingdom of Great Britain and Northern Ireland

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Re: Why Hasn't Moto G5s Plus been released in the UK by motorola or Amazon?

2017-09-14, 6:19 AM

Amazon now showing in stock. 

 

Not sure why Motorola won't give an estimated time. 

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