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5418 Posts

07-12-2014

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  • Message 11 of 37

Re: Yellowish images while taking pics in primary camera

2017-09-11, 14:19 PM

Hi Haneefuddin! I apologize for the delay in getting back to you. Have you tried checking if there is an update for the Camera app? If there is, can you please update it and test to see if there is any difference? Let us know what happens.

 

-JM

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30 Posts

09-01-2017

India

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  • Message 12 of 37

Re: Yellowish images while taking pics in primary camera

2017-09-11, 14:53 PM

I have already updated the camera app but i don't see any difference . Still facing issue with the image quality and video of secondary cam.

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20127 Posts

02-03-2016

United States of America

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  • Message 13 of 37

Re: Yellowish images while taking pics in primary camera

2017-09-11, 15:24 PM

wrote:

I have already updated the camera app but i don't see any difference . Still facing issue with the image quality and video of secondary cam.


 

This "yellow tinge" issue is a little puzzling, but I wonder if it's related to the type of interior lighting. Do you ever get the yellow pictures when shooting outside in daylight?

 

- Matt

Please do not PM me - if you have issues, search the forums for threads on your topic and post there, or start a new thread. Thanks!
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30 Posts

09-01-2017

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  • Message 14 of 37

Re: Yellowish images while taking pics in primary camera

2017-09-11, 15:29 PM

I have already attached 2 pics taken at similar condition having sufficient light and they look completely different. One is a bit yellowish and other seems somewhat better.

 

 

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14 Posts

09-20-2017

India

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  • Message 15 of 37

Re: Yellowish images while taking pics in primary camera

2017-09-20, 20:02 PM

I am also facing same issue, yellowish images.

 

As per my understanding, there are 2 LED are there on back side. one is white and another is orange. When we click on screen to take picture, first it will flash white light the it will flah orange LED and at the same time picture captured.

 

So i beleive if picture capture few milisecon before then picture will be white and clear.

 

 

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14 Posts

09-20-2017

India

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  • Message 16 of 37

Re: Yellowish images while taking pics in primary camera

2017-09-20, 20:04 PM

I am also facing same issue, yellowish images.

 

As per my understanding, there are 2 LED are there on back side. one is white and another is orange. When we click on screen to take picture, first it will flash white light the it will flah orange LED and at the same time picture captured.

 

So i beleive if picture capture few milisecon before then picture will be white and clear.

 

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14 Posts

09-20-2017

India

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  • Message 17 of 37

Re: Yellowish images while taking pics in primary camera

2017-09-20, 20:14 PM

I am also facing same issue, yellowish images.

 

As per my understanding, there are 2 LED are there on back side. one is white and another is orange. When we click on screen to take picture, first it will flash white light the it will flah orange LED and at the same time picture captured.

 

So i beleive if picture capture few milisecon before then picture will be white and clear.

 

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14 Posts

09-20-2017

India

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  • Message 18 of 37

Re: Yellowish images while taking pics in primary camera

2017-09-20, 20:20 PM

me too

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76 Posts

09-12-2017

India

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  • Message 19 of 37

Re: Yellowish images while taking pics in primary camera

2017-09-21, 6:41 AM

wrote:

wrote:

I have already updated the camera app but i don't see any difference . Still facing issue with the image quality and video of secondary cam.


 

This "yellow tinge" issue is a little puzzling, but I wonder if it's related to the type of interior lighting. Do you ever get the yellow pictures when shooting outside in daylight?

 

- Matt


 

here you completly ignored the issue he reported "video of secondary cam" !!

this is the big issue and lot of users reported,

is any update on that ?

 

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14 Posts

09-20-2017

India

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  • Message 20 of 37

Re: Yellowish images while taking pics in primary camera

2017-09-21, 13:17 PM

Hello Moto Team,

 

Could you please try to fix this issue on priority?

 

I was excited to purchase double camera phone but now I'm thinking that my decision was wrong......

 

If this problem is not going to fix them no user of double camera....

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