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02-14-2018

IN

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phone not starting after getting dropped in water

2018-02-14, 12:15 PM

I accidently dropped my  moto g5s plus s in water. When i took it out it was working. i switched off the mobile immediately and kept it for drying for 3 hours. After 3 hours I switched it on and charged it. It was working totally fine now. The next day when i woke up it was compltely dead. I tried charging it but it wasn't responding. I showed it to the service centre, they told that the MOTHERBOARD is damaged and would cost me around 70% of the phone cost. 

Did they correctly diagnosed the problem? Because the phone is very much waterproff (as per the mentioned specifications)

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446 Posts

12-19-2017

US

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Re: phone not starting after getting dropped in water

2018-02-14, 13:34 PM

wrote:

I accidently dropped my  moto g5s plus s in water ... Because the phone is very much waterproff (as per the mentioned specifications)


From the Motorola website specs:

"Water repellent nano-coating - Advanced nano-coating technology creates a water repellent barrier to help protect against moderate exposure to water such as accidental spills, splashes or light rain. Not designed to be submersed in water, or exposed to pressurized water, or other liquids; Not waterproof."

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28352 Posts

02-02-2016

US

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Re: phone not starting after getting dropped in water

2018-02-14, 13:41 PM

wrote:

I accidently dropped my  moto g5s plus s in water. When i took it out it was working. i switched off the mobile immediately and kept it for drying for 3 hours. After 3 hours I switched it on and charged it. It was working totally fine now. The next day when i woke up it was compltely dead. I tried charging it but it wasn't responding. I showed it to the service centre, they told that the MOTHERBOARD is damaged and would cost me around 70% of the phone cost. 

Did they correctly diagnosed the problem? Because the phone is very much waterproff (as per the mentioned specifications)


I don’t remeber the G5 being listed as water proof. 

 

Yes it is water damaged.  I would get a new phone, as other parts are likely to fail after motherboard is replaced. 


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