Motorola Community

Moto G PhonesMoto G6 / Moto G6 Plus / Moto G6 Play
All Forum Topics
Options

3 Posts

03-22-2020

US

5 Signins

10 Page Views

  • Posts: 3
  • Registered: ‎03-22-2020
  • Location: US
  • Views: 10
  • Message 1 of 6

Audio Notification Messages not working after update

2020-03-22, 8:58 AM
It's about 2-weeks ago when I updated the system to Android 9. Since that time I cannot receive notification of incoming messages, No audio, no screen notification! I have no way to change settings and I don't know what to do. I have a Moto G6 smartphone Please help Beba
Reply
Options

1483 Posts

04-04-2018

IN

270 Signins

16454 Page Views

  • Posts: 1483
  • Registered: ‎04-04-2018
  • Location: IN
  • Views: 16454
  • Message 2 of 6

Re:Audio Notification Messages not working after update

2020-03-23, 6:39 AM

Hi Beba2020,

 

Sorry to know about this and thanks for posting! I would suggest you reset your Network settings and see if that helps-- Go to Settings > System > Advanced > Reset option > Reset Wi-Fi, mobile & Bluetooth. Let us know how it goes.

 

Regards,

Suman



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Reply
Options

3 Posts

03-22-2020

US

5 Signins

10 Page Views

  • Posts: 3
  • Registered: ‎03-22-2020
  • Location: US
  • Views: 10
  • Message 3 of 6

Re:Audio Notification Messages not working after update

2020-03-25, 17:49 PM
I will give a try. I will let you know if it works. Thanks a lot
Reply
Options

3 Posts

03-22-2020

US

5 Signins

10 Page Views

  • Posts: 3
  • Registered: ‎03-22-2020
  • Location: US
  • Views: 10
  • Message 4 of 6

Re:Audio Notification Messages not working after update

2020-03-27, 22:12 PM
It doesn't work. No sound!
Reply
Options

1483 Posts

04-04-2018

IN

270 Signins

16454 Page Views

  • Posts: 1483
  • Registered: ‎04-04-2018
  • Location: IN
  • Views: 16454
  • Message 5 of 6

Re:Audio Notification Messages not working after update

2020-03-30, 7:54 AM

Thanks for trying! Are you receiving messages but no sound or notification or are you not receiving the messages also? Kindly confirm for further assistance. 

 

Regards,

Suman



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Reply
Options

3 Posts

03-22-2020

US

5 Signins

10 Page Views

  • Posts: 3
  • Registered: ‎03-22-2020
  • Location: US
  • Views: 10
  • Message 6 of 6

Re:Audio Notification Messages not working after update

2020-03-30, 8:23 AM
thanks. I receive the messages but NO sound at all.
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save