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02-03-2020

US

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Battery Problems

2020-02-03, 14:20 PM

I noticed a problem with the battery status of my moto g6 earlier this morning. Despite the consistent use since I woke up, it has not reduced a bar - I'm talking about hours of usage. Please help!

 

I have tried restarting the phone - still nothing. Also ran hardware help and that also indicated that there's a problem. Don't know what to do now.

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1712 Posts

10-16-2018

GB

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Re: Battery Problems

2020-02-03, 18:23 PM

 wrote:

I noticed a problem with the battery status of my moto g6 earlier this morning. Despite the consistent use since I woke up, it has not reduced a bar - I'm talking about hours of usage. Please help!

 

I have tried restarting the phone - still nothing. Also ran hardware help and that also indicated that there's a problem. Don't know what to do now.


Try a,"Soft Reset". This emulatres taking the battery out. Press and hold the Power button until the phone restarts. This can clear clogged data in the Phone's Ram.

 

HTH :)

 

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