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2 Posts

06-20-2018

Norway

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  • Posts: 2
  • Registered: ‎06-20-2018
  • Location: Norway
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  • Message 1 of 2

Bluetooth connected, no media....

2018-06-20, 16:00 PM

Trying to use my Be2 headsett on the G6pluss. bluetooth is connected but no media?

anyone know a fix?

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5996 Posts

12-04-2017

India

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  • Posts: 5996
  • Registered: ‎12-04-2017
  • Location: India
  • Views: 77328
  • Message 2 of 2

Re: Bluetooth connected, no media....

2018-06-21, 10:15 AM

Hi Mrh92,

 

I realize you're facing issues when your device is connected to the wireless headphones via Bluetooth. I understand your concern and appreciate your efforts in trying to fix the issue. Please perform "network reset" on your device, once done I'd suggest you reboot your device in safe mode. This is to test if one of the third-party apps installed on your phone is misbehaving and causing the issue. If you don't experience the issue while in safe mode that's a good indication that a third-party app is the source of your problem.

 

Let us know how it goes?

 

Regards,

Swaraj

Moto Support

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