Motorola Community

Moto G PhonesMoto G6 / Moto G6 Plus / Moto G6 Play
All Forum Topics
Options

1 Posts

06-20-2018

NO

2 Signins

44 Page Views

  • Posts: 1
  • Registered: ‎06-20-2018
  • Location: NO
  • Views: 44
  • Message 1 of 2

Bluetooth connected, no media....

2018-06-20, 16:00 PM

Trying to use my Be2 headsett on the G6pluss. bluetooth is connected but no media?

anyone know a fix?

Reply
Options

5988 Posts

12-04-2017

IN

1170 Signins

77328 Page Views

  • Posts: 5988
  • Registered: ‎12-04-2017
  • Location: IN
  • Views: 77328
  • Message 2 of 2

Re: Bluetooth connected, no media....

2018-06-21, 10:15 AM

Hi Mrh92,

 

I realize you're facing issues when your device is connected to the wireless headphones via Bluetooth. I understand your concern and appreciate your efforts in trying to fix the issue. Please perform "network reset" on your device, once done I'd suggest you reboot your device in safe mode. This is to test if one of the third-party apps installed on your phone is misbehaving and causing the issue. If you don't experience the issue while in safe mode that's a good indication that a third-party app is the source of your problem.

 

Let us know how it goes?

 

Regards,

Swaraj

Moto Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete