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01-29-2020

US

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Can't get in my downloaded files

2020-01-29, 1:56 AM

I will go in to my g mail and open a message and then try to download a Link from the email and it will not let me  open the download it will say can't open file does not matter witch email I do this to it does the same thing for all of them what can I do please help

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1710 Posts

10-16-2018

GB

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Re: Can't get in my downloaded files

2020-01-29, 8:31 AM

 wrote:

I will go in to my g mail and open a message and then try to download a Link from the email and it will not let me  open the download it will say can't open file does not matter witch email I do this to it does the same thing for all of them what can I do please help


Go Phone settings>Apps>Show all apps> 3 dots and reset app preferences and rrrestart the phone. With lick that should get it but you will be asked for permissions again when you open other apps as well like letting them access thing they need to.

 

HTH :)

 

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