Motorola Community

Moto G PhonesMoto G6 / Moto G6 Plus / Moto G6 Play
All Forum Topics
Options

1 Posts

07-22-2019

US

2 Signins

45 Page Views

  • Posts: 1
  • Registered: ‎07-22-2019
  • Location: US
  • Views: 45
  • Message 1 of 4

Cannot Receive Group Messages - Moto 6

2020-01-27, 0:01 AM

I cannot recieve group messages on my Moto6 phone. I have not tried sending one yet.

 

I can go into settings > Application >  and I have marked as active "Group Conversations set to use MMS to start group conversations"

 

Are there other settings I need to look at? I've found some help articles online, but no one's settings seem to match up with what mine look like. I have restarted my phone to no effect. 

Solved! See the solution
Reply
Options

34 Posts

10-27-2019

US

106 Signins

711 Page Views

  • Posts: 34
  • Registered: ‎10-27-2019
  • Location: US
  • Views: 711
  • Message 2 of 4

Re: Cannot Receive Group Messages - Moto 6

2020-01-27, 3:17 AM

Try this...

 

Open up the messages app to the main screen where you can see all your different texts, not just the individual texts with one person. Top right corner hit the three dots > Settings > Advanced > Group Messaging: switch it to reply to all recipients (everyone)

Reply
Options

1 Posts

07-22-2019

US

2 Signins

45 Page Views

  • Posts: 1
  • Registered: ‎07-22-2019
  • Location: US
  • Views: 45
  • Message 3 of 4

Re: Cannot Receive Group Messages - Moto 6

2020-01-27, 11:56 AM

Figured it out. I apparently had the wrong message app enabled on my phone.

0 person found this solution to be helpful.

This helped me too

Reply
Options

34 Posts

10-27-2019

US

106 Signins

711 Page Views

  • Posts: 34
  • Registered: ‎10-27-2019
  • Location: US
  • Views: 711
  • Message 4 of 4

Re: Cannot Receive Group Messages - Moto 6

2020-01-27, 14:34 PM

 wrote:

Figured it out. I apparently had the wrong message app enabled on my phone.


Glad you got it figured out.

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save