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4 Posts

06-29-2018

India

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  • Posts: 4
  • Registered: ‎06-29-2018
  • Location: India
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  • Message 1 of 4

Charging issue

2019-05-27, 19:20 PM

Plz fix this issue..I can't charge my phone

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5996 Posts

12-04-2017

India

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  • Posts: 5996
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  • Message 2 of 4

Re: Charging issue

2019-05-28, 10:45 AM

 wrote:

Plz fix this issue..I can't charge my phone


Hello Ankanjyoti,

 

Thanks for posting, may I know which device are we talking about? From when are you noticing this issue? Have you tested with multiple charger/cable to see if that makes any difference?

 

Are you using the charger came along with the box? What happens if you click the drop-down under the notification bar once connected to the charger?

 

Regards,

Swaraj

Motorola Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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4 Posts

06-29-2018

India

6 Signins

37 Page Views

  • Posts: 4
  • Registered: ‎06-29-2018
  • Location: India
  • Views: 37
  • Message 3 of 4

Re: Charging issue

2019-05-28, 12:05 PM

I m using moto g6..yes I tried to charge my device many times with different charger..bt the result was same..

I m using the chrgr which was came along with my phone

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5996 Posts

12-04-2017

India

1170 Signins

77328 Page Views

  • Posts: 5996
  • Registered: ‎12-04-2017
  • Location: India
  • Views: 77328
  • Message 4 of 4

Re: Charging issue

2019-05-29, 10:38 AM

 wrote:

I m using moto g6..yes I tried to charge my device many times with different charger..bt the result was same..

I m using the chrgr which was came along with my phone


Thanks for reverting, if you have already tried charging your device with multiple chargers with no avail then the next logical option would be to have your device sent for repair/replacement as it could be Hardware issue.

 

Regards,
Swaraj

Motorola Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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