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Default ringtone changes

2020-09-15, 15:34 PM

Can anyone tell me why my default ringtone continually gets randomly reset shortly after changing it? I spent a lot of time creating custom ringtones and like to change them regularly. Unfortunately, I don't get a lot of calls and I often have my phone muted or on vibrate, so it often takes a while for me to realize that my ringtone has changed by itself. Nonetheless, this continues to happen. I don't know if it happens after a few days or a few weeks, but it happens and it's driving me nuts. At first I thought it might be related to system updates, but there have not been that many updates as of late.

Please, if anyone can help me figure this out and prevent it from happening, I would be forever grateful.

Thanks!

T

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Re:Default ringtone changes

2020-09-15, 20:17 PM

So I changed my ringtone again last night, restarted my phone, and now today my ringtone is set to "282484," whatever the hell that is. Help!

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2679 Posts

04-04-2018

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Re:Default ringtone changes

2020-09-18, 8:51 AM

@ tcfritz wrote:
 

 

So I changed my ringtone again last night, restarted my phone, and now today my ringtone is set to "282484," whatever the hell that is. Help!

 

Hi,

 

Sorry to know about your concern. In order to assist you further, may I know where are they storing the ringtone? 

 

If not on internal storage, try putting it there and then set the ringtone using the file stored on the phones internal storage to see if the issue is repeated.

 

Let me know how it goes, I will be waiting for your response.

 

Regards,

Suman



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Re:Default ringtone changes

2020-09-18, 16:04 PM

Thank you for responding.

 

The ringtones I'm trying to use are stored on my SD card. I will try moving them to internal storage.

 

Thank you for your suggestion! I would have never thought of trying that!

 

T

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Re:Default ringtone changes

2020-09-21, 7:27 AM

@ tcfritz wrote:
 

 

Thank you for responding.

 

The ringtones I'm trying to use are stored on my SD card. I will try moving them to internal storage.

 

Thank you for your suggestion! I would have never thought of trying that!

 

T

 

No problem, after all, we are here to help! Please try it and let me know if this helped.

 

Regards,

Suman



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Re:Default ringtone changes

2020-09-29, 22:04 PM

Agent_Suman,

 

My ringtone has not changed since I followed your advice of moving my ringtones from the SD card to the device storage. It's impossible to say for sure, but at this point I feel like your solution has solved my problem.

 

Thank you so much for your expert advice!

 

TCF

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