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2 Posts

01-18-2021

Brazil

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Deleted Files

2021-01-18, 0:24 AM

I mistakenly deleted my folder with photos from the files, but at the same time I clicked to cancel but the operation was not canceled, my photo and video files were all deleted and were very important

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12594 Posts

03-05-2018

United States of America

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  • Message 2 of 4

Re:Deleted Files

2021-01-18, 15:20 PM

Hi Littlebread

 

I would like to make sure, are you using the Files app by Google? Do you see an option like "Trash" where you can recover the deleted photos/videos? In Photos app, you will see this option if accidentally deleted a photo and you want to restore it back to your gallery. Please let me know. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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2 Posts

01-18-2021

Brazil

2 Signins

5 Page Views

  • Posts: 2
  • Registered: ‎01-18-2021
  • Location: Brazil
  • Views: 5
  • Message 3 of 4

Re:Deleted Files

2021-01-18, 16:17 PM

It's this application, I didn't have to install it because it came on my phone, is it possible to recover it somehow? I deleted the photo folder in the app and not the photos in the gallery

Screenshot_20210118-131036~2.png
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12594 Posts

03-05-2018

United States of America

1225 Signins

166850 Page Views

  • Posts: 12594
  • Registered: ‎03-05-2018
  • Location: United States of America
  • Views: 166850
  • Message 4 of 4

Re:Deleted Files

2021-01-19, 21:02 PM

Hi Littlebread

 

Thanks for confirming. Looks like that's an old Files app. I'll ask around but usually if there's no option to check the trash bin there's also no option to restore the deleted files. 

 

Best regards,
Rich
Motorola-Lenovo Support



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