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232 Posts

03-28-2019

United States of America

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  • Message 11 of 19

Re: Emergency Info Not available

2019-04-22, 15:42 PM

 

 


~us retail g6~no lifeguard on duty
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9 Posts

04-17-2019

United States of America

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  • Message 12 of 19

Re: Emergency Info Not available

2019-04-22, 16:12 PM

Not quite the same - here's my screen lock:

 

 

And here's the special PIN Power On Option that I have set. I assume you don't have it set:

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232 Posts

03-28-2019

United States of America

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  • Message 13 of 19

Re: Emergency Info Not available

2019-04-22, 16:34 PM

Actually, you get that same secure startup message as long as you choose something other than none and swipe.


~us retail g6~no lifeguard on duty
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9 Posts

04-17-2019

United States of America

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  • Message 14 of 19

Re: Emergency Info Not available

2019-04-22, 16:39 PM

When you Power On your phone, do you get a screen that says "To start Android, enter your PIN"?

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9 Posts

04-17-2019

United States of America

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  • Message 15 of 19

Re: Emergency Info Not available

2019-04-22, 19:18 PM

Agent_Zeke - OK, Thanks for finding this out for me!

 

I've seen some other phones do provide Emergency Information on the Power Up Lock Screen, so it would be nice upgrade to have this feature on the g6 too. I know if an emergency responder found me with my phone then the phone most likely would be turned on and they could get to my emergency information, but if it was powered off then they wouldn't be able to access my emergency information. I guess I could always put a yellow sticky on my phone with my emergency info for these cases. ;)

 

Anyway, thanks again for researching this, and if it's possible it would be great to have this feature added to the g6.

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3595 Posts

03-11-2019

United States of America

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  • Message 16 of 19

Re: Emergency Info Not available

2019-04-22, 19:44 PM

Hi joe002,

 

We do appreciate your feedback. We'll make sure to pass this along to the appropriate team.

 

Best regards,
Zeke
Motorola Support



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232 Posts

03-28-2019

United States of America

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  • Posts: 232
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  • Message 17 of 19

Re: Emergency Info Not available

2019-04-22, 21:09 PM

Wow! Unbelievable! In switching from pattern (where the info was available initially) to pin and from pin to password, I've now lost it. My G6 is now functioning exactly as the op.


~us retail g6~no lifeguard on duty
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3 Posts

03-03-2021

South Africa

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  • Message 18 of 19

Re:Emergency Info lock my scteen

2021-03-04, 14:35 PM

My sreen is locked at Emergency Info. Cant edit. Cant delete. Cant open my Icons. Cant get to settings

This is upsetting as i bought the device Nov. Now its useless to me.

Absolutely hate the stipid emergency

Wont recoment or buy Lenovo ever again. Even support is useless. No way to open my device on there site

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13079 Posts

03-05-2018

United States of America

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  • Message 19 of 19

Re:Emergency Info Not available

2021-03-04, 14:47 PM

Hi Heila

 

I'm sorry to hear you're having difficulties. Can you please confirm if you can edit Emergency info in the Settings > System > About Phone > Emergency information > Edit info or Add contact. Please let me know. Thanks.

 

Best regards,
Rich
Motorola-Lenovo Support



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