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6 Posts

04-25-2019

Denmark

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G6 Play, batteri drain, pie update

2019-04-25, 6:57 AM

The battery on my phone drains fast. I checked the battery settings and no reason was indicated as to what might have coursed this change!

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5996 Posts

12-04-2017

India

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  • Message 2 of 5

Re: G6 Play, batteri drain, pie update

2019-04-25, 12:05 PM

 wrote:

The battery on my phone drains fast. I checked the battery settings and no reason was indicated as to what might have coursed this change!


Hi Pogo73,

 

Sorry about that, could you help us with a screenshot of your device battery Settings. We would like to take a look. Just to confirm, have you tried noticing —which app is consuming higher battery under battery settings?

 

Here are tips and tricks to improve device battery performance. Follow the steps and observe, let us know how it goes?

 

Also, please update your profile with the IMEI number of your phone? Is it okay if we look into your apps to determine what is causing the issue? This will help us investigate. Make sure that your Motorola Privacy is enabled.

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943

 

Regards,

Swaraj

Motorola Support

 

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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6 Posts

04-25-2019

Denmark

9 Signins

79 Page Views

  • Posts: 6
  • Registered: ‎04-25-2019
  • Location: Denmark
  • Views: 79
  • Message 3 of 5

Re: G6 Play, batteri drain, pie update

2019-04-25, 12:26 PM

Here is a picture of battery setting.

 

 

 

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5996 Posts

12-04-2017

India

1170 Signins

77328 Page Views

  • Posts: 5996
  • Registered: ‎12-04-2017
  • Location: India
  • Views: 77328
  • Message 4 of 5

Re: G6 Play, batteri drain, pie update

2019-04-26, 10:13 AM

 wrote:

Here is a picture of battery setting.

 

 

 


Thanks for the screenshots, looking at them—it shows good battery life. What is the average battery life you notice on your device? Also, as requested please update your profile with IMEI. This will help us investigate.

 

Regards,
Swaraj

Motorola Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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6 Posts

04-25-2019

Denmark

9 Signins

79 Page Views

  • Posts: 6
  • Registered: ‎04-25-2019
  • Location: Denmark
  • Views: 79
  • Message 5 of 5

Re: G6 Play, batteri drain, pie update

2019-04-26, 10:39 AM

Battery life was cut by 2/3 after installing pie update. I have a 4000 rated battery as you know.

 

I did a stock reset. 

 

Battery seems better now. 

 

Thanks for helping.

 

Poul

 

 

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