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1 Posts

03-21-2019

NL

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Re: G6 Plus GPS not working

2019-03-21, 17:51 PM

Since the update the GPS on my G6plus is better at finding a signal, but unfortunately the problem is not solved. At times, it still had problems finding location and guiding me while driving. I will get rid of this phone. 

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6 Posts

10-21-2018

HU

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Re: G6 Plus GPS not working

2019-03-22, 11:10 AM

New security update today: PPWS29.116-20-2

My GPS still works fine. 

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17 Posts

01-24-2019

SG

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Re: G6 Plus GPS not working

2019-03-25, 1:16 AM

I have Pie PPWS29.116-11-2 and the GPS is still flaky. What I notice is that sometimes, I start Waze in the underground carpark where there is no GPS signal. Of course, Waze reports that it is unable to locate GPS. I key in my destination, then fully expect it to lock on once I am above ground. This doesn't happen, the location icon is on, but Waze cannot get a fix. Even after I stop Waze and restart it again or change to Google Maps, the location fix does not happen. I have to stop the navigation app, go into settings, location and mess around in there with the Google location accuracy which doesn't really allow me to do anything except turn it on and off. Then sometimes it comes back. Other times, it's still lost... I'm not sure if this is a good way to trigger the issue or it may be a red herring. 

 

However, I must state that doing all this when driving is really dangerous. And sometimes there is no convenient place to stop. This should be fixed.

 

 

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1 Posts

04-17-2019

NL

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Re: G6 Plus GPS not working

2019-04-17, 10:41 AM

I've bought a G6 and have the same problems mentioned here. It seemed fixed after running an update. But when I checked it again after a next update it failed again (using Here We Go, which kept showing Waiting for GPS). Switching GPS off and then on again or varying the accuracy seems to to get it going for a while but bottom line is that it is not reliable. I am going to return the G6 to the shop (which I can still do for another 1,5 week).

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13 Posts

06-08-2018

DE

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Re: G6 Plus GPS not working

2019-04-17, 11:12 AM

Yes, you better use your chance to get rid of it in time.
In early stages of this problem been reported, Lenovo support has asked big bunches of symptoms from various users but never made any noticeable progress in their investigations. It might be fixed in newer generations of the Moto but I guess none of the error reporting customers will ever consider this brand again when it's time for a new device...

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40 Posts

03-15-2016

AT

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Re: G6 Plus GPS not working

2019-06-17, 10:41 AM

Hey Lenovo,

 

did you know that this hasn't been magically fixed with Android 9 update? Who could have thought that!? xD

 

So: Still the same GPS issues on my G6 (non-Plus).

 

Any further suggestions (beside waiting for Android 10)?

 

Thanks!

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40 Posts

03-15-2016

AT

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Re: G6 Plus GPS not working

2019-06-19, 7:32 AM

This issue (thread) is over a year old now.

 

You were telling us to wait for Android 9 to see if the issue is fixed magically (which it isn't) - in fact, it's worse than before now and also other users (that didn't have any GPS issues before) are reporting that there are GPS issues after the update.

 

I've also tried the suggestions by USERS (not by Lenovo/Motorola as it should be) in this forum to fix the GPS issues that started with Android 9 - they didn't work on my phone.

 

So what are your next steps in order to solve this issue?

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14 Posts

01-25-2019

US

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Re: G6 Plus GPS not working

2019-06-19, 20:27 PM

This is incredibly frustrating, and none of the fixes posted worked for me, unfortunately. I love everything else about this phone except the GPS, which is almost completely unusable for the purposes of tracking my aerobic activity. It's off by over 1/2 a mile at times, not just a few feet. My 1.8-mile walk home a few days ago was logged at 2.03 miles. 

Strangely, it seems to work okay on the road most of the time, but I certainly don't trust it.

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40 Posts

03-15-2016

AT

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Re: G6 Plus GPS not working

2019-06-25, 13:07 PM

Hm, opened a ticket at Motorola/Lenovo Germany last week - they replied that they are not aware of any GPS issues with that model and asked me which solutions I've tried (pointed them to this forum thread, which they found interesting but refused to read) and afterwards asked me to reset my device to factory default settings (which I denied because the problem exists from the beginning - with a "clean" phone).

 

Well, I guess the only option left is just to don't buy any of their phones in the future. 

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5988 Posts

12-04-2017

IN

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Re: G6 Plus GPS not working

2019-07-04, 10:27 AM

Hi All,

 

If you are still facing the issue with GPS post Pie update--please try the following steps mentioned here as it seems to be helpful for few users--or post on the same thread. I have re-escalated this to our GPS team again. Will keep you posted once I hear back from them.

 

Thanks & Regards,

Swaraj

Motorola Support

If you need a reference in updating your profile, please click this link. https://forums.lenovo.com/t5/Forum-Feedback/Complete-your-forums-profile/td-p/3339943
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