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05-25-2018

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G6 asks for home address - where to change?

2018-05-25, 16:27 PM

Hello,

 

my Moto G6 repeatedly asked me for my home address. A map opened up and asked me to point where my home is.

 

I chose some random address because I didn't have time at the moment.

 

Now I can't find where it is saved and where I can change it.

 

In German the display was called "Empfehlungen"

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5405 Posts

07-12-2014

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Re: G6 asks for home address - where to change?

2018-05-25, 20:01 PM

Hi Tom154,

 

Are you perhaps referring to your Home address in Google Maps? If you are, you can go to Maps > Hamburger Menu at the top left corner > Your Places > Tap the three-dot menu across Home > Edt Home. Let me know if this helps.

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

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8 Posts

05-25-2018

AT

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Re: G6 asks for home address - where to change?

2018-05-25, 21:24 PM

Thank you for your fast reply, but no, that's not that. There I have set a completely different address.

 

It was a Motorola software/app that asked. Though I have no idea which one.

On top there was a Motorola Logo, the app had the title "Empfehlungen" (device language set to German), and there was a map. The map didn't look like Google maps at all, something else.

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8 Posts

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AT

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Re: G6 asks for home address - where to change?

2018-05-27, 14:27 PM

There you go. Where is this location saved? Where can I change it?

I got the screenshot because I reset the phone.

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Re: G6 asks for home address - where to change?

2018-05-28, 17:12 PM

 wrote:

There you go. Where is this location saved? Where can I change it?

I got the screenshot because I reset the phone.


Can you provide the path to get to the map that's in the screenshot provided?

 

Regards,
JM
Motorola Support

**Please don't ask me questions by Personal Message; questions belong in the forums.

 

 

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8 Posts

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AT

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Re: G6 asks for home address - where to change?

2018-05-28, 17:58 PM

I don't have a clue what you mean by path. I am not opening the app on purpose. I get home to my flat, the Moto app beeps in a standard notification manner (notification appears in the notification area). I tap on the notification which asks me: are you home? And then the screen in the screeenahot appears.

 

It is some moto app. I suspect it is "Moto Empfehlungen" in German (as seen in the screenshot).

 

In case it is acrually the app Moto Empfehlungen it is version 0.1.20.

 

Where can I edit the address?

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8 Posts

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AT

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Re: G6 asks for home address - where to change?

2018-05-28, 18:33 PM

The notification.

 

Where can I edit the address once it is set?

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Re: G6 asks for home address - where to change?

2018-05-29, 15:23 PM

 wrote:

The notification.

 

Where can I edit the address once it is set?


Hi Tom154

 

Can you please follow the mentioned steps here and let us know if this helps. Moto App > Suggestions > Make Your Commute easier > Menu (3 dots on the top right of the card) > Reset Preferences.

 

Thanks

Sandip



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8 Posts

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AT

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Re: G6 asks for home address - where to change?

2018-05-29, 17:59 PM

Thank you, this works.

 

However, once I remove those cards - which you can, I can't get them back.

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